Integrating Operations into Planning and Programming

Analysis and Performance Measurement

Regional Collaboration and Coordination

Organizing for Operations

Congestion Management Process (CMP)

Regional Concept for Transportation Operations (RCTO)

How Does Planning for Operations Relate To ...

All Resources

Resource Type

Resources Helpful to ...

Current Research

Policy and Regulations

Performance-Based Planning

Designing for Operations

Regional ITS Architecture and ITS Strategic Plans

Systems Engineering and ITS Project Development

Livability and Sustainability

Traffic Signal Programs

Corridor Management

Active Transportation and Demand Management

Transportation Demand Management

Traffic Incident Management

Reliability

Capacity

Cars and trucks pass through electronic toll collection station

Organizing for Operations

Organizing for operations involves making transportation systems management and operations (TSMO) a central part of an agency’s mission and institutional structure. This is accomplished by advancing TSMO programs and projects within the agency. A specific guidance framework has been developed to help transportation agencies improve the effectiveness of their TSMO activities. The framework, the "Operations Capability Improvement Process," is based on self-evaluation regarding the key process and institutional capabilities required from a transportation agency (or group of agencies) to achieve effective TSMO.

This framework is adapted from a concept developed in the information technology (IT) industry called the "Capability Maturity Model," which has been tailored to the transportation community. It is based on self-evaluation regarding the key process and institutional capabilities required from a transportation agency (or group of agencies) to achieve effective TSMO. The Operations Capability Improvement Process identifies six critical dimensions of process and institutional capability that directly relate to improving TSMO program effectiveness: business processes (e.g., planning, budgeting); standardization/documentation of systems and technology; utilization of performance measures; cultural understanding, acceptance, and championship of TSMO relevance; organizational structure and staff development; and effective external collaboration and partnerships.

OTHER RESOURCES

Webinars