Integrating Operations into Planning and Programming

Communicating TSMO

Analysis and Performance Measurement

Regional Collaboration and Coordination

Organizing for Operations

Mainstreaming TSMO

Transportation Systems Management and Operations (TSMO) Plans

Congestion Management Process (CMP)

How Does TSMO Relate To ...

All Resources

Resource Type

Resources Helpful to ...

Policy and Regulations

Performance-Based Planning

Designing for Operations

Regional ITS Architecture and ITS Strategic Plans

Systems Engineering and ITS Project Development

Livability and Sustainability

Traffic Signal Programs

Corridor Management

Active Transportation and Demand Management

Transportation Demand Management

Traffic Incident Management



Traffic Incident Management

Traffic incident management (TIM) consists of a planned and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents and restore traffic flow as safely and quickly as possible. Applied effectively, TIM reduces the duration and impacts of traffic incidents and improves the safety of motorists, crash victims and emergency responders.

There are numerous benefits to integrating TIM into the transportation planning process at a State or regional level using an objectives-driven, performance-based approach. Transportation planners and traffic incident management professionals are two groups of professionals who traditionally have had little interaction, but there are real and sustainable benefits for incident responders, planners, and the traveling public to be gained when the connection is made. Those benefits start with safer, more efficient transportation system performance for the traveling public. With greater regional support, incidents can be cleared safely in less time, minimizing congestion and the impacts of traffic incidents on overall mobility and safety.

A greater connection between TIM and planning helps to create transportation plans and programs that support regional TIM programs through TIM-focused objectives, performance measures, and TIM strategies and projects. Regional TIM programs are strengthened, well-supported, and elevated as a crucial, lower-cost strategy for reliability, safety, and mobility.


  • Analysis, Modeling, and Simulation for Traffic Incident Management Applications (HTML, PDF 2.9MB)