Integrating Operations into Planning and Programming

Communicating TSMO

Analysis and Performance Measurement

Regional Collaboration and Coordination

Organizing for Operations

Mainstreaming TSMO

Transportation Systems Management and Operations (TSMO) Plans

Congestion Management Process (CMP)

How Does TSMO Relate To ...

All Resources

Resource Type

Resources Helpful to ...

Policy and Regulations

Performance-Based Planning

Designing for Operations

Regional ITS Architecture and ITS Strategic Plans

Systems Engineering and ITS Project Development

Livability and Sustainability

Traffic Signal Programs

Corridor Management

Active Transportation and Demand Management

Transportation Demand Management

Traffic Incident Management



Communicating TSMO

Strong leadership support, and collaboration among a range of partners, can help agencies effectively deploy Transportation Systems Management and Operations (TSMO). TSMO typically involves integrating a range of strategies, technologies, data, and partnerships, and a mindset to determine the best way to optimize the mobility and reliability of the existing system with limited resources. This approach integrates TSMO throughout agency processes and includes involvement from other units such as planning and design and other programs such as safety and construction. It also engages external partners such as metropolitan planning organizations, local agencies, and incident responders.

Effective ongoing communication about TSMO can help operations champions and staff gain leadership support, and increase buy-in and collaboration with other units and programs within the DOT and with external partners. TSMO communication and outreach can also increase support from legislators and the public.

Communication about TSMO may include:

  • Explaining what TSMO is and its benefits
  • Making the business case for TSMO solutions
  • Explaining how TSMO can support agency goals and good stewardship of public resources
  • Highlighting the benefits and impact of operations on the broader organization
  • Establishing linkages to the efforts of other DOT units and partners
  • Sharing TSMO success stories

Links to performance monitoring and management can also be useful to gaining leadership and decision-maker support, as well as that of partners.