Office of Operations
21st Century Operations Using 21st Century Technologies

Using Capability Maturity Frameworks for Transportation System Management and Operations (TSMO) Program Advancement:
Case Studies and Lessons Learned

A group of five photos identifying five of the six capability maturity frameworks: Traffic Management (rendering of an urban roadway interchange - Credit: Ohio DOT); Road Weather Management(snow plow working on snow covered roadway - Credit: Pi-Lens/Shutterstock); Traffic Signal Systems Management (congested urban roadway - Credit: TTI Communications); Traffic Incident Management (emergency crew working an accident scene - Credit: TFoxFoto/Shutterstock); and Work Zone Management (congested freeway work zone at nighttime - Credit: TTI Communications).
Cover Photo Sources: Ohio DOT, Shutterstock and TTI Communications.

Printable version [PDF 8.7 MB]
You may need the Adobe® Reader® to view the PDFs on this page.
Contact Information: Operations Feedback at

U.S. Department of Transportation - Federal Highway Administration (logo)

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

January 2019

Table of Contents

[ Notice and Quality Assurance Statement ] | [ Technical Report Documentation Page ] | [ List of Acronyms ]

List of Figures