Advancing Organizational Capabilities for Transportation Systems Management and Operations.
February 2018 Peer Exchange Report
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Contact Information: Operations Feedback at OperationsFeedback@dot.gov
U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
ops.fhwa.dot.gov
November 2018
FHWA-HOP-19-009
Table of Contents
[ Notice and Quality Assurance ] [ Technical Report Documentation Page ]
- Executive Summary
- Peer Exchange Sessions
- Capability Maturity Model Results Overview
- Participant Agency TSMO Highlights
- Communicating the Value of TSMO / Making the Business Case
- Changing Agency Culture
- Business Processes: Integrating TSMO into Planning and Project Development
- Emerging Transportation Technologies and TSMO
- Staffing and Workforce Development
- Financial Planning and Funding TSMO
- Performance Management
- Breakout Group Discussions
- Implementation: Making it Happen
- What’s Next? Priorities and Resource Needs
- Appendix A – Peer Exchange Agenda
- Appendix B – Peer Exchange Participants
List of Figures
- Figure 1. Word cloud showing participants' responses to the question "What was a key theme or take away?"
- Figure 2. Participants engaged in large group discussions during the peer exchange
- Figure 3. Six dimensions of the TSMO CMM
- Figure 4. Peer exchange participants shared individual stories of successes and challenges
- Figure 5. Iowa DOT makes the connection between system reliability and economic activity, highlighting the importance to export markets
- Figure 6. Maryland DOT's TSMO Strategic Implementation Plan
- Figure 7. Portion of TSMO Checklist from the FDOT Scoping Form
- Figure 8. Aerial view of Tennessee DOT's TIM training facility.
- Figure 9. Presenting on individual group discussions
- Figure 10. Caltrans' TSMO Umbrella
- Figure 11. NITTEC has facilitated the FHWA and Transport Canada Border Wait Time Deployment Pilot Project