Advancing Organizational Capabilities for Transportation Systems Management and Operations.
February 2018 Peer Exchange Report
Technical Report Documentation Page
| 1. Report No. FHWA-HOP-19-009 |
2. Government Accession No. | 3. Recipient's Catalog No. | |
| 4. Title and Subtitle Advancing Organizational Capabilities for Transportation Systems Management and Operations. February 2018 Peer Exchange Report |
5. Report Date November 2018 |
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| 6. Performing Organization Code |
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| 7. Author(s) Michael Grant (ICF), Beverly Bowen (ICF), Taylor Gestwick (ICF) |
8. Performing Organization Report No. |
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| 9. Performing Organization Name and Address ICF 9300 Lee Highway Fairfax, VA 22031 |
10. Work Unit No. (TRAIS) |
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| 11. Contract or Grant No. DTFH6116D00052-0005 |
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| 12. Sponsoring Agency Name and Address United States Department of Transportation Federal Highway Administration 1200 New Jersey Ave. SE Washington, DC 20590 |
13. Type of Report and Period Covered June 2017 – November 2018 |
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| 14. Sponsoring Agency Code HOTM |
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| 15. Supplementary Notes Mr. Joseph Gregory, Federal Highway Administration Project Manager |
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| 16. Abstract This report summarizes the findings of a peer exchange that brought together transportation agencies to discuss challenges, best practices, and lessons learned related to advancing organizational capabilities for transportation systems management and operations (TSMO). The peer exchange was held in Arlington, Virginia on February 7 and 8, 2018. Participants from twelve (12) State departments of transportation (DOTs), two (2) metropolitan planning organizations (MPOs), one (1) county-level DOT, and one (1) regional operations organization discussed the six dimensions of the TSMO Capability Maturity Model, and efforts being undertaken within each of their agencies. Discussions addressed topics including making the business case for TSMO, changing agency culture, integrating TSMO into business processes, staffing and workforce development, financial planning, and performance management, as well as implementation strategies. |
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| 17. Key Words reliability, transportation systems management and operations, organizing, capability maturity, institutionalizing, peer exchange |
18. Distribution Statement No restrictions. This document is available to the public from the National Technical Information Service, Springfield, VA 22161. |
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| 19. Security Classif. (of this report) Unclassified |
20. Security Classif. (of this page) Unclassified |
21. No. of Pages 34 |
22. Price N/A |
