Organizing for TSMO
Case Study 5: Organization and Staffing - Organizing for TSMO

Printable Version [PDF, 977 KB]
You may need the Adobe® Reader® to view the PDFs on this page.
Contact Information: Operations Feedback at OperationsFeedback@dot.gov

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

FHWA-HOP-19-067

August 2019

---

Table of Contents

[ Notice and Quality Assurance Statement ] | [ Technical Report Documentation Page ] | [ List of Abbreviations and Acronyms ]

• Executive Summary
• Chapter 1 - Introduction
  • Purpose of Case Studies
  • Identified Topics of Importance
  • Interviews
  • Description of Organization and Staffing
• Chapter 2 - Best Practice Examples
  • Arizona Department of Transportation (ADOT)
  • New Hampshire Department of Transportation (NHDOT)
  • Utah Department of Transportation (UDOT)
  • Vermont Department of Transportation (VTrans)
• Chapter 3 - Summary
• References

---

List of Figures

• Figure 1. Chart. Four Levels of Maturity
• Figure 2: Chart. Example of a Functional Organizational Structure
• Figure 3. Chart. Example of Matrix Organizational Structure
• Figure 4. Chart. ADOT TSMO Division Organizational Structure
• Figure 5: Chart. NHDOT's Bureau of TSMO
• Figure 6. Chart. UDOT IMT Matrix Structure
• Figure 7: Chart. Existing TSMO-Related Positions
• Figure 8. Chart. Phase Four of TSMO Organizational Structure

List of Tables

• Table 1. TSMO Functional Organization Pros and Cons
• Table 2. TSMO Matrix Organization Pros and Cons
• Table 3. Interview Participants and Agencies