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U.S. Department of Transportation Federal Highway Administration Office of Operations 1200 New Jersey Avenue, SE Washington, DC 20590 www.ops.fhwa.dot.gov
April 2015
Executive Summary
Background Scope State of the Practice Findings for TSM&O Organization and Staffing General Program Status Organizational Structure Staff Development Recruitment and Retention Synergism State DOT and Regional Implementation Plan Priorities Best Practices and National Needs
Background
Scope
State of the Practice Findings for TSM&O Organization and Staffing
General Program Status Organizational Structure Staff Development Recruitment and Retention
General
Program Status
Organizational Structure
Staff Development
Recruitment and Retention
Synergism
State DOT and Regional Implementation Plan Priorities
Best Practices and National Needs
Chapter 1: TSM&O Capability Maturity Self-Assessment Program: General Background
1.1 TSM&O and the Capability Maturity Model 1.2 CMM Self-Assessment Workshops 1.3 The Capability Maturity Self-Assessment Framework 1.4 CMM Self-Assessment Workshops Analyzed
1.1 TSM&O and the Capability Maturity Model
1.2 CMM Self-Assessment Workshops
1.3 The Capability Maturity Self-Assessment Framework
1.4 CMM Self-Assessment Workshops Analyzed
Chapter 2: Summary of All Capability Dimensions
2.1 Synergies among Dimensions of Capability 2.2 General Implementation Plan Priorities for All Six Dimensions Business Processes Systems and Technology Performance Measurement Culture Organization and Staffing Collaboration
2.1 Synergies among Dimensions of Capability
2.2 General Implementation Plan Priorities for All Six Dimensions
Business Processes Systems and Technology Performance Measurement Culture Organization and Staffing Collaboration
Business Processes
Systems and Technology
Performance Measurement
Culture
Organization and Staffing
Collaboration
Chapter 3: State of the Practice for the Organization and Staffing Dimension
3.1 The Organization and Staffing Dimension 3.2 Program Status 3.3 Organizational Structure 3.4 Staff Development 3.5 Recruitment and Retention
3.1 The Organization and Staffing Dimension
3.2 Program Status
3.3 Organizational Structure
3.4 Staff Development
3.5 Recruitment and Retention
Chapter 4: Relationships to Other Capability Dimensions
4.1 Synergy 4.2 Span of Control
4.1 Synergy
4.2 Span of Control
Chapter 5: Implementation Plan Capability Improvement Actions
5.1 Review/Define Organizational Structure for TSM&O 5.2 Develop TSM&O Staffing and Succession Plans
5.1 Review/Define Organizational Structure for TSM&O
5.2 Develop TSM&O Staffing and Succession Plans
Chapter 6: Best Practice Examples
Chapter 7: Addressing Needs on the National Level
Chapter 8: References
Appendix: Steps to Implement Common Implementation Plan Priority Action for Organization and Staffing Dimension
Table 1.1 Self-Assessment CMM Workshop Locations Analyzed in this White Paper
Table 2.1 Workshop Self-Assessment Levels Distribution by Dimension (23 Workshops)
Table 3.1 Self-Assessment Workshop Levels of Capability Maturity for Organization and Staffing
Table 7.1 Suggested National Activities to Support Improvements in Organization and Staffing
Figure 2.1 Graph. Distribution of Self-Assessments (23 Workshops)
Figure 2.2 Graph. Synergy among Dimensions of Capability
Figure 3.1 Graph. Organization and Staffing Compared to Other Dimensions of Capability
Figure 4.1 Graph. Key Synergisms between Organization and Staffing and Other Dimensions
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