Office of Operations Freight Management and Operations
photos of truck, cargo ship, airplane and freight train
Office of Operations  -  21st century operations using 21st century technologies

Phone Numbers for Freight Information and Services

Topic Agency Telephone Number
Commercial Driver's License Individual States 1-800-832-5660
Freight Data, Analysis, Professional Development, Size and Weight Enforcement, and Intermodal Technology FHWA Office of Freight Management and Operations Staff
Operating Authority FMCSA 1-800-832-5660
Oversize/Overweight Vehicle Permits Individual States 1 empty cell
Household Goods/Driver Complaints FMCSA 1-888-368-7238
Insurance Information FMCSA 1-800-832-5660
Licensing Information FMCSA 1-800-832-5660
Security DHS 2/TSA 3 202-282-8000
Smartway EPA 4 734-214-4767
Tariffs on Motor Carrier Goods STB 5 202-245-0285
USDOT Numbers FMCSA 1-800-832-5660
Vehicle Defects NHTSA 6 1-888-327-4236
Vehicle Retrofits NHTSA 1-888-327-4236

1Permits are issued by individual State agencies, not the Federal Government, for oversize/overweight vehicle operations.
2The Department of Homeland Security is responsible for protecting the movement of international trade across U.S. borders.
3The Transportation Security Administration is responsible for security of the nation's transportation systems.
4Environmental Protection Agency
5The Surface Transportation Board handles some remaining responsibilities in this area; these were inherited from the now-defunct Interstate Commerce Commission.
6National Highway Traffic Safety Administration

Office of Operations