The second generation Strategic Highway Research Program (SHRP2) looked for solutions to national transportation challenges, including congestion and the reliability of travel times. The resulting SHRP2 Reliability Products enable transportation agencies to build knowledge and capacity of Transportation Systems Management and Operations (TSMO) strategies and programs, helping them maximize roadway efficiency while minimizing public costs.

Tools for Your TSMO Program.Tools for Your TSMO Program: Intended for State and local transportation officials, this document describes how Capability Maturity Frameworks can help accelerate the evolution of TSMO programs at public agencies. Click image to view publicaton. New Case Study Available: One of 12 case studies developed by FHWA to increase TSMO capabilities in public transportation agencies, tis document describes how four organizations organized business processes around TSMO. New Web-Based Training on Making the Business Case for IOP for TSMONew Web-Based Training on Making the Business Case for IOP for TSMO. Making the Case for IOP for TSMO – This one-hour web-based training helps transportation agencies advance their capabilities for TSMO. The course, offered through FHWA's National Highway Institute, builds off the guide, Advancing TSMO: Making the Business Case for Institutional, Organizational, and Procedural Changes. Communicating ReliabilityCommunicating Reliability: This suite of resources, including a primer, flyer, factsheet, and video describing the concept of travel time reliability, including why we should care about reliability and how to define and measure it. SHRP2 and TSMOSHRP2 and TSMO: An Article from the winter 2020 issue of FHWA's Public Roads magazine highlights how State DOTs are building effective TSMO programs with the support of SHRP2 products. Click image to go to article. Tim Responder Training ProgramTIM Responder Training Program - Traffic Incident Management training provides responders with a common set of core competencies and communication tools that allow them to work collectively. More than 500,000 responders have completed the SHRP2 TIM training and are now better equipped to safely and effectively clear traffic incident scenes. Milestone: more than 500,000 responders trained with SHRP2 TIM training. Real World Examples: Workforce Development Efforts Leverage Regional Operations Forum Real World Examples: Workforce Development Efforts Leverage Regional Operations Forum - TSMO Workforce Development – Washington State DOT and Tennessee DOT are two examples of States bringing TSMO stakeholders together for workforce development. These efforts, highlighted in NOCoE case studies and on agency websites, advance training, outreach, and partnerships, and were supported by SHRP2's Regional Operations Forum product and implementation funding.

Useful Resources

Mainstreaming TSMO

An article from FHWA's Public Roads magazine that highlights how State DOTs are building effective TSMO programs with the support of SHRP2 products.

FHWA Organizing and Planning for Operations

Contains resources and links transportation agencies can use to better equip themselves for operations.

National Operations Center of Excellence

Offers an array of TSMO technical services such as peer exchanges, workshops, best practices, and webinars.

AASHTO Committee on Transportation System Operations

AASHTO committee focused on TSMO and intelligent transportation systems (ITS) with a goal of improving safety, reliability, and highway system performance.

Transportation Research Board (TRB)

One of the three national partners that developed and implemented the SHRP2 program. SHRP2 foundational research can be found here.

SHRP2 Reliability Lead Implementer Roundtable Report

Summarizes key activities and lessons learned by 10 early implementers of SHRP2 Reliability products.