Contacts

SHRP2 Reliability products were developed under the direction of a team of Federal Highway Administration product leads, in collaboration with the American Association of State Highway and Transportation Officials (AASHTO).

Program Manager

Tracy Scriba
tracy.scriba@dot.gov

Reliability Product Leads

Business Processes to Improve Travel Time Reliability
Tracy Scriba, tracy.scriba@dot.gov

Capability Maturity Model (CMM) for TSMO
Joe Gregory, joseph.gregory@dot.gov
Jim Hunt, jim.hunt@dot.gov

Designing to Address Non-Recurrent Congestion
Doug Laird, douglas.laird@dot.gov

Establishing Travel Time Reliability Monitoring Programs
Doug Laird, douglas.laird@dot.gov
Jim Hunt, jim.hunt@dot.gov

Framework for Improving Travel Time Reliability (including the National Operations Center of Excellence)
Tracy Scriba, tracy.scriba@dot.gov

Incorporating Travel Time Reliability into the Highway Capacity Manual
Doug Laird, douglas.laird@dot.gov

Operations in the 21st Century Presentation Materials
Joe Gregory, joseph.gregory@dot.gov

Reliability Data Archive
Tracy Scriba, tracy.scriba@dot.gov

Reliability Performance Measures for the Transportation Planning and Programming Processes
Doug Laird, douglas.laird@dot.gov
Jim Hunt, jim.hunt@dot.gov

Regional Operations Forum (ROF)
Tracy Scriba, tracy.scriba@dot.gov

Reliability Simulation and Planning Modules
John Halkias, john.halkias@dot.gov
Doug Laird, douglas.laird@dot.gov

Traffic Incident Management (TIM) Responder Training
Jim Austrich, james.austrich@dot.gov

Travel Time Reliability Traveler Information
Doug Laird, douglas.laird@dot.gov

Tools for Assessing Wider Economic Benefits of Transportation
Doug Laird, douglas.laird@dot.gov

WISE: Work Zone Impacts and Strategies Estimator Software
Tracy Scriba, tracy.scriba@dot.gov