Emergency Transportation Operations
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Office of Operations 21st Century Operations using 21st Century Technologies

About the Peer-to-Peer Program


The Traffic Incident Management (TIM) & Planned Special Events (PSE) Peer-to-Peer (P2P) Program purpose is to provide resources to support and/or stimulate the advancement of TIM & PSE operations strategies, deployment and integration, with the ultimate goal of reducing traffic congestion by detecting, responding to, and the removal of traffic incidents, restoring traffic capacity as safety and quickly as possible.

The program is limited to critical "enabling" activities. Critical "enabling" activities can include, but are not limited to: conducting scanning tours, hosting meetings/workshops/seminars that help lead to regional collaboration and integration, professional capacity building on topics that introduce new relevant technologies and innovations, and invitational travel for participating agencies to present innovative practices and products. Attending a working meeting that directly results in a product (e.g.; policy, procedures, guidance, etc.) to advance their state, and/or attending a meeting that is critical to moving their State forward in support of TIM & PSE operations strategies.

Note that all scanning tours and invitational travel will be arranged through the TIM/PSE Peer to Peer program. The Emergency Transportation Operations (ETO) team can work with you one-on-one to develop plans for meeting customer needs and accomplishing agency goals and objectives, as you desire.

Effective Technical Expertise

Effective Traffic Incident Management (TIM) programs have the potential to minimize traffic congestion and improve highway safety by quickly and safely clearing damaged or disabled vehicles from roadways.

Effective Planned Special Events (PSE) programs allow those attending the events to get there safely and on time. The PSE Peer-to-Peer program offers peers knowledgeable in

  • Advanced planning and coordination to develop and deploy the operational strategies, traffic control plans, protocols, procedures, and technologies needed to control traffic and share real-time information with other stakeholders on the day of the event.
  • How best to make use of location, time, duration, and demand expected for a planned special event. Peers can help public agencies can exploit this advanced information to minimize the effect these events may have on the general public, motorists, public agencies, and others service providers.
  • Way communities can enhance their image by providing a safe, efficient, and convenient environment for those who travel to and from an event, while at the same time minimizing any congestion-related affects it may have on other motorists.

Transportation professionals lend their technical expertise to the TIM/PSE Peer-to-Peer Program. The FHWA carefully selects each participant based on his/her qualifications, background, and experience. Most of the program's Peers are public sector transportation professionals who are active in the planning, design, procurement and implementation of TIM & PSE.

The Peers bring to the program a breadth of experience to offer assistance in the following areas:

  • Policy
  • Planning & Programming
  • Service Patrols
  • Public Relations
  • Outreach
  • Training/Education


Benefits – related to reduced congestion and associated harmful emissions and excess fuel consumption; improved travel time reliability for the motoring public and freight operators; reduced secondary incidents; improved responder safety; and increased State and local public agency efficiency and cost-effectiveness—result from the collective actions of TIM personnel in law enforcement, fire and rescue operations, emergency medical services, transportation, and towing and recovery. For Planned Special Events — whether local, regional or national — good transportation management plans is essential for the successful movement of all attendees. For the larger, national security events known as National Special Security Events (NSSE), peers can share how best to work with the range of public safety agencies — local, state and national — involved in these events including the Democratic and Republican National Conventions.

The TIM/PSE Program can help public sector transportation stakeholders with issues related to TIM and PSE. Peers can provide insight on how to address a variety of common challenges in coordination, communication, response, and traffic management.

Agency personnel can tap the programmatic and technical expertise of transportation professionals across the country to help address questions.

The professionals in this program have implemented innovative practices and are available to share their lessons learned from past experiences.

The Peer-to-Peer program continuously updates itself to incorporate new technical areas and to increase the accessibility to Peers. Nominations for additional Peers are accepted on an ongoing basis. Just email the Peer-to-Peer program, as noted below to request information on nominating yourself or transportation professional.

Quick-Response Program

Any public agency or group that is involved in planning, evaluating, making decisions, or operating the transportation system can access the TIM/PSE Peer-to-Peer Program. The program is designed to provide short-term assistance to address specific, technical issues. The program staff will listen to the requestor's issues and suggest an approach to provide the assistance. Some issues may be resolved directly by the program staff; other specific, technical issues may be addressed through assistance from a Peer.

Any questions and/or comments should be directed to:

Paul Jodoin
FHWA Office of Operations
Telephone: 1-866-P2P-FHWA (1-866-727-3492)
Email: TIMP2P@dot.gov

The TIM/PSE Peer-to-Peer Program is administered on behalf of FHWA's Emergency Transportation Operations Program Office.


Funding will be made available by submitting a proposal request to TIMP2P@dot.gov. Proposals can be submitted at any time during the year. The funding set aside for this program is available until expended and will be on a first come, first serve basis. Please review the TIM/PSE P2P Program Guidelines document prior to submitting a proposal. All submittals and inquiries should be directed to:

1-866-P2P-FHWA (1-866-727-3492)


A proposal can include several activities. Proposed activities should occur within 90 days after approval of the proposal. Each proposal should include: a description of the activity – on how the activity advances TIM/PSE Operations in your State, estimated cost, preferred option for receiving funds (FMIS allocation or through Delphi), estimated date the activity will occur, desired outcome of the activity, and description of how this activity will move the State forward in support of national Operations initiative(s).

After receiving the proposal, the ETO Team will assess the reasonableness of the request and whether it represents an appropriate use of TIM & PSE P2P program funds. In addition, each activity will be reviewed and approved by the appropriate ETO program manager and subject matter expert. Please note that not all activities in a proposal may be approved. Anticipate a maximum of three weeks to complete the review.

A cumulative list of all approved activities will be maintained throughout the year and posted monthly on FHWA's Emergency Transportation Operations Web site. The list will provide ideas on activities that may also work in your State as well as opportunities to combine or conduct "regional" efforts.


Peers and the program's national office staff are required to hold all information confidential within the program. Public release of information (for example for a newsletter synopsis) is approved in advance by the agencies and Peers involved.

No Cost

The Peer-to-Peer Program strives to cover all costs associated with the assistance efforts, within the limits of program's guidelines and USDOT funding. Recipients of program services are asked to economize whenever possible to help the program stretch its resources so it can assist as many agencies as possible.

The Peer-to-Peer Program will pay for travel, accommodations, meals, incidental expenses, and similar costs associated with on-site and off-site assistance. Requestors may be asked to assist in securing overnight accommodations, waive any conference registration fees, provide meeting rooms, and similar assistance typical for agencies receiving a visitor. Such cooperation enables the program's resources to be maximized.

Non-Eligible Activities

The following are examples of non-eligible activities:

  • Routine, including NHI-sponsored, training that should be part of an organization's professional development program. State and local agencies are encouraged to use regular Federal-aid funds as part of their workforce development, training and education program.
  • Travel costs for FHWA staff.
  • Invitational travel for State and local agency personnel to attend and speak at conferences. However, as noted above, travel is permitted if compelling justification is made as to the speaker presenting on a unique topic, lesson learned or best practice that helps advance TIM and PSE operations nationally as approved by the ETO Program Office.
  • Purchase of software and equipment.


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