Office of Operations 511 Travel Information Telephone Services
Photo collage of 511 advertisements from Iowa, Minnesota, Florida, Montana and Virginia, and a photo of a man talking on a cellular telephone.
21st Century Operations Using 21st Century Technologies

511 News

New Jersey DOT Launches Enhanced Travel Information Web Site July 2, 2019

Washington State DOT Updates 511 Travel Information System June 5, 2017

Wyoming DOT's new 511 map offers more functionality 1/19/2017

Pennsylvania's 511 App to Alert Drivers of Prolonged Delays 12/22/2016

Minnesota DOT adds new features to 511 traveler information system 12/14/2016

Idaho's 511 system celebrates decade of service to Idaho travelers 11/17/2015

Mississippi Launches 511 Service 2/18/2014

Hawaii DOT launches 511 GoAkamai by Phone, and upgrades its web site and mobile apps 11/5/2013

More Interstate Cameras Added to Maine 511 Web Site 7/3/2013 - The Maine Department of Transportation recently updated its 511 Travel Information web pages to include video camera images for the Interstate system and a few other select highways.

SCDOT Launches Enhanced 511 Traveler Information System 6/27/13 - The South Carolina Department of Transportation (SCDOT) has launched an enhanced 511 Traveler Information System, providing traffic camera images, travel time estimates and other technological tools to help motorists navigate South Carolina's roadways.

West Virginia launches 511 services 12/12/2012 - West Virginia 511 provides real-time traffic information, including congestion, crashes, construction, lane closures, road conditions and severe weather information on all of West Virginia's interstates and other major highways.

Maryland Launches 511 Traffic Tip Service 8/11/2011 - If you have traffic questions, get answers with Maryland 511; the Maryland State Highway Administration urges drivers to "Get ready, Set, KNOW."

South Carolina 511 Reaches 100,000 Calls 4/5/2011 - The South Carolina Department of Transportation announces that its 511 Traveler Information System has received more than 100,000 calls since the system was activated in the fall of 2010.

South Carolina Launches 511 Travel Information System 12/9/2010 - SCDOT Secretary Limehouse announced South Carolina's new 511 Traveler Information System, a free telephone and internet resource to help motorists save fuel, navigate South Carolina's roadways, reduce commuting times and minimize the impact of traffic incidents.

Transit, Call Centers, and 511: A Guide for Decision Makers 8/21/2009 - TRB's Transit Cooperative Research Program (TCRP) Report 134 explores the operational characteristics of 511 telephone traveler information systems and examines how 511 systems interact with transit system call centers.

Federal Transit Administration releases the 2008 update of its "Profiles of 511 Traveler Information Services". 7/23/2008

Georgia 511 Reaches 1 Million Call Milestone (PDF 26KB) 6/25/2008 - The Georgia 511 system reached one million calls well within its first year of operation.

New Jersey Re-launches Improved 511 Travel Hotline 6/24/2008 - Just about a year after launching its beta version of a 511 travel information system, the New Jersey DOT launched a new and improved version.

Mobile Web Traffic Information Portal 3/24/2008 - Have a mobile device that can access the Internet? Then enter for a list of mobile-device-friendly Web sites with real-time traveler information. The sites are suitable for any device capable of accessing the Web.

Nova Scotia Launches First Canadian 511 System 1/7/2008 - Drivers in Nova Scotia now have a quick, simple way to get information on highway conditions thanks to the new 511 highway information system.

Missouri DOT Launches 511 Travel Information Service 5/11/2007 - Travelers in the greater St. Louis metropolitan area can get around-the-clock real-time traffic information on traffic or incidents on interstates or major state highways from their phones.

San Diego Dials 511 for Traffic Information 2/21/2007 - The San Diego region has reached a transportation milestone with the public launch of the 511 telephone service and companion Web site,

Nevada Launches 511 Travel Information System 11/16/06 - The new system posts current traffic, weather, construction and road closure reports to a new 511 phone number and Web site.

National 511 Conference 5/5/2006 - The 511 National Conference to be held July 17- 19, 2006 at the Westin Horton Plaza hotel in San Diego, California. Registration is available online at

Central Florida 511 Callers Continue to Connect March 2006 - Florida DOT 511 Newsletter

Market-Ready Technologies flyer available for 511 Traveler Information

Virginia Launches Statewide 511 Service 2/15/2005 - Virginia expanded its 511 travel information telephone service beyond the I-81 corridor to Statewide. In addition to road and traffic reports 511 also provides information on gas, food, lodging and transit connections.

New 511 Services Launched 9/02/2004 - On September 1, the Northern California and Sacramento area began offering travel information via 511 telephone services. More information is available at and on September 2, 511 services started in the Tampa Bay area. More information is available at

North Carolina Launches 511 Travel Information Service 8/25/2004 - A FHWA news release announces that North Carolina drivers now will be able to get up-to-the minute information about local road and traffic conditions by calling 511.

Virginia DOT Unveils New 511 Web Site 11/13/2003 - A Web site for any season, but especially in winter, has been redesigned to provide enhanced real time travel information and traveler services.