Resources
A. Training
FHWA-NHI-310111 Conducting Reviews that Get Results
Description:
To accomplish FHWA's Stewardship Mission, units at every level and in every program area need the expertise to plan, design and carry out, often jointly with partners, reviews to ensure that operational processes are consistent with established standards and expectations, performing at the most effective and efficient level, and that best practices are captured and made available to units at all levels.
Building on FHWA experience and expertise gained through PR/PE's, Process Reviews, and Continuous Process Improvement Reviews, an improved workshop, tailored to the unit's needs is now being offered.
The Workshop consists of assistance, focused on your reviews, in the form of consultation, training and hands on assistance in the methodology and tools for conducting successful reviews.
Outcomes:
Upon completion of the course, participants will be able to:
- Use the Team Charter to build partnerships and confidence in the review approach
- Explain the methods of review planning to identify desired results and needed information
- Describe effective data collection methodology
- Describe effective data analysis methodology
- Describe effective presentation and marketing methodology
- Describe how to formulate recommendations that can be implemented.
Target Audience:
Division offices looking to charge up their review programs and Review Teams established and charged with conducting unit process or program reviews, compliance verification reviews, improvement reviews, and/or National Program Reviews. The workshop can be conducted at any critical stage of the review, from planning to implementation.
B. Tips
- Guidelines for Conducting Process Reviews – Illinois Division Office
https://www.fhwa.dot.gov/construction/cpmi04c2.cfm
C. Lessons Learned
Future Section
D. Best Practices
Future Section
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