Operations Performance Measurement
Approaches to Presenting External Factors with Operations Performance Measures
The newly published report, Approaches to Presenting External Factors with Operations Performance Measures, identifies relevant external factors that can affect how the transportation system performs (such as gas prices, economic indicators). The report also gives suggestions on how to present these external factors alongside typical operations measures (congestion, reliability, etc.).
Final Rule on System Performance Measures
The U.S. Department of Transportation's Federal Highway Administration has published the final rulemaking for new performance measures to assess system performance, freight movement, and the CMAQ program. The regulation calls for an increased level of transparency and accountability in establishing and achieving targets for performance impacting commuters and truck drivers.
For more information, please visit FHWA's Office of Transportation Performance Management.
Urban Congestion Trend Reports for 2016 Available
The 2016 Urban Congestion Trend annual report is now available, providing annual congestion and reliability measure trend information as well as highlighting evaluations of successful operations strategies.
Performance measurement is the use of evidence to determine progress toward specific defined organizational objectives. This includes both quantitative evidence (such as the measurement of customer travel times) and qualitative evidence (such as the measurement of customer satisfaction and customer perceptions).
Operations performance measurement, therefore, measures progress toward meeting the objectives of transportation system management and operations. Although the specific objectives of management and operations activities vary among organizations, most relate to the overall goals of transportation mobility, productivity, and safety.
The FHWA Office of Operations is leading numerous activities to advance the implementation and practice of operations performance measurement at the Federal, State, and local level:
- Urban Congestion Reports
A quarterly snapshot of traffic congestion and reliability trends at the national and city level, developed using archived traffic operations data.
- Urban Congestion Trends and Related Reports
Technical reports that communicate recent trends in congestion as well as strategies to manage congestion and improve mobility.
- Travel Time Reliability Measures
Guidance documents on the need for, calculation of, and implementation of travel time reliability measures.
The following pages provide links to information and resources to assist in implementing operations performance measurement:
- Performance Measurement Fundamentals
- Examples of Performance Measurement Programs
- Operations Performance Measurement Research
- Relevant Resources and Publications
National Performance Management Research Data Set (NPMRDS) Information
FHWA has acquired a second (v2) national data set of average travel times on the National Highway System for use in its performance measures and management activities. This data set is also available to State Departments of Transportation and Metropolitan Planning Organizations to use for their performance management activities. The data set will be available monthly.
NPMRDS v2 Frequently Asked Questions (FAQs):
For questions about the NPMRDS v2, please send an e-mail to:
Quarterly NPMRDS Technical Assistance Webinars
- Check back for upcoming webinars.
To view previous webinar sessions, please select the link(s) below:
Introduction to NPMRDS
- August 8, 2013 - NPMRDS Introduction from FHWA; Potential Data uses; NPMRDS Access and Licensing; Technical Assistance.
Archived Quarterly Technical Assistance Webinar
- November 1, 2013 – Webinar Recording
NPMRDS Background and Update from FHWA; Accessing Data from FHWA; Technical Resources.
- February 12, 2014 – Webinar Recording
NPMRDS Background and Update from FHWA; NPMRDS Uses and Lessons Learned from University of Maryland; Technical Questions and Answers from HERE.
- May 15, 2014 – Webinar Recording
NPMRDS Data Overview from HERE; Incorporating Highway Attribute Data to the Speed Probe Data; Bottleneck Case Study from Utah DOT.
- August 14, 2014 – Webinar Recording
NPMRDS Data Overview from HERE; Data Quality Validation from University of Minnesota; NPMRDS Applications from ITERIS.
- November 13, 2014 – Webinar Recording
NPMRDS Data Overview from HERE; NPMRDS Technical Assistance from Contractors; Delay and Reliability Measures from Wisconsin DOT.
- February 5, 2015 – Webinar Recording
NPMRDS Data Overview from HERE; NPMRDS Technical Assistance from Contractors; Develop Urban Congestion Report Measures from Texas A&M Transportation Institute (TTI).
- May 5, 2015 – Webinar Recording
NPMRDS Data Overview from HERE; Analytics and Visualization Systems from Maricopa Association of Governments; Travel Time Animation of NPMRDS from Hawaii DOT; Truck Performance Measures using NPMRDS from ATRI.
- August 5, 2015*
NPMRDS Data Overview from HERE; NPMRDS Technical Assistance from Contractors; Free Flow and Reference Speeds for Performance Measures from TTI; Travel Time Parameters from University of Wisconsin; Reference Speeds to Reflect Planning Goals from North Jersey Transportation Planning Authority (NJTPA).
- November 3, 2015 – Webinar Recording
NPMRDS Data Overview from HERE; NPMRDS Technical Assistance from Contractors; NPMRDS for Visualization and Freight from Florida DOT; Performance-Based Programming and CMAQ from CMAP.
- February 10, 2016 – Webinar Recording
NPMRDS Data Overview from HERE; NPMRDS Technical Assistance from Contractors; NPMRDS Analytics within Regional Integrated Transportation Information System (RITIS) Platform from University of Maryland CATT Lab; Freight Bottlenecks Analysis Methodology from FHWA.
- May 10, 2016 – Webinar Recording
NPMRDS Data Overview from HERE; NPMRDS and the Proposed System Performance, Freight and Congestion Mitigation and Air Quality (CMAQ) measures from FHWA; NPMRDS and Large Data Sets from Cambridge Systematics.
- August 9, 2016*
NPMRDS and the Proposed System Performance, Freight and CMAQ measures; NPMRDS Data Overview; Highway Performance Monitoring System (HPMS) and NPMRDS Integration; NPMRDS Userís Guide, Conflating NPMRDS, Transportation Management Centers, and HPMS.
- November 1, 2016 – Webinar Recording
NPMRDS Introduction from FHWA; NPMRDS Data Overview from HERE; NPMRDS Solicitation from FHWA; MAP-21 Performance Measures Tool from TRANSCOM.
- February 9, 2017 – Webinar Recording
NPMRDS Update from FHWA; Project Overview from HERE; Technical Assistance from Cambridge Systematics; Forthcoming Updates to NPMRDS from FHWA; Archiving Current NPMRDS files.
- May 4, 2017 – Webinar Recording
NPMRDS Update from FHWA; The New NPMRDSv2 from NPMRDS Contractors.
- July 20, 2017 – Webinar Recording
NPMRDS Update from FHWA; NPMRDSv2 update from contractors; NPMRDS and third performance measure rule (PM3) Rulemaking from FHWA.
- November 7, 2017 – Webinar Recording
NPMRDS Update from FHWA; NPMRDSv2 update from contractors; NPMRDS and PM3 Rulemaking from FHWA.
- February 8, 2018 – Webinar Recording
PM3 Implementation Update from FHWA; NPMRDS v2 update from contractors, PM3 Analysis Tool from TPM Capacity Building Pooled Fund; Truck Freight Bottleneck Analysis presentations from FHWA, Iowa DOT and Oregon DOT.
- May 7, 2018 – Webinar Recording
PM3 Implementation Update from FHWA; NPMRDS v2 update from contractors; Q&A on NPMRDS and MAP-21 Rulemaking; FRATIS Work Zone Mitigation Tool from TRAC-University of Washington.
- August 2, 2018 – Webinar Recording
FHWA Update, including PM3 Implementation Update, Freight Bottleneck Update and PM3 Metric Submittal to HPMS update and key lessons learned; NPMRDS v2 update from contractors including update on 2016 National Highway System (NHS) conflation for 2018 NPMRDS and data validation report on arterials; Q&A on various NPMRDS issues.