Operations Performance Measurement Program
photos of traffic merging on a multi-level freeway interchange, traffic near a construction zone, variable message sign, train at a crossing, traffic on a river bridge, and a rural highway
21st Century Operations Using 21st Century Technologies

Operations Performance Measurement

What's New

Approaches to Presenting External Factors with Operations Performance Measures
The newly published report, Approaches to Presenting External Factors with Operations Performance Measures, identifies relevant external factors that can affect how the transportation system performs (such as gas prices, economic indicators). The report also gives suggestions on how to present these external factors alongside typical operations measures (congestion, reliability, etc.).

External Factors Fact Sheet

Final Rule on System Performance Measures

The U.S. Department of Transportation's Federal Highway Administration has published the final rulemaking for new performance measures to assess system performance, freight movement, and the CMAQ program. The regulation calls for an increased level of transparency and accountability in establishing and achieving targets for performance impacting commuters and truck drivers.

For more information, please visit FHWA's Office of Transportation Performance Management.

Featured Item

Urban Congestion Trend Reports for 2016 Available
The 2016 Urban Congestion Trend annual report is now available, providing annual congestion and reliability measure trend information as well as highlighting evaluations of successful operations strategies.

Performance measurement is the use of evidence to determine progress toward specific defined organizational objectives. This includes both quantitative evidence (such as the measurement of customer travel times) and qualitative evidence (such as the measurement of customer satisfaction and customer perceptions).

Operations performance measurement, therefore, measures progress toward meeting the objectives of transportation system management and operations. Although the specific objectives of management and operations activities vary among organizations, most relate to the overall goals of transportation mobility, productivity, and safety.

The FHWA Office of Operations is leading numerous activities to advance the implementation and practice of operations performance measurement at the Federal, State, and local level:

The following pages provide links to information and resources to assist in implementing operations performance measurement:

National Performance Management Research Data Set (NPMRDS) Information

FHWA has acquired a second (v2) national data set of average travel times on the National Highway System for use in its performance measures and management activities. This data set is also available to State Departments of Transportation and Metropolitan Planning Organizations to use for their performance management activities. The data set will be available monthly.

NPMRDS v2 Frequently Asked Questions (FAQs):


For questions about the NPMRDS v2, please send an e-mail to:


Quarterly NPMRDS Technical Assistance Webinars

  • Check back for upcoming webinars.


To view previous webinar sessions, please select the link(s) below:

Introduction to NPMRDS
Archived Quarterly Technical Assistance Webinar

* Due to technical difficulties, the webinar recording is not available. Please contact Rich Taylor if you would like the presentations from that webinar.

Office of Operations