Emergency Transportation Operations
photos of traffic merging onto congested highway, congestion in snowstorm, variable message sign, cargo, variable speed limit sign in a work zone, and a freeway at night
Office of Operations 21st Century Operations using 21st Century Technologies

Welcome to Traffic Incident Management (TIM)

What's New

The 3rd Senior Executive Transportation and Public Safety Summit Report is out! Read the report to learn about new opportunities and focus on TIM.

TIM Responder Training

Congrats to Texas, the first state to conduct virtual TIM Train the Trainer sessions. Congrats to Maryland and Georgia for also hosting virtual TIM sessions.

View the list of state contacts for upcoming TIM training.

Traffic incidents are unplanned roadway events that affect or impede the normal flow of traffic. Traffic incidents increase the likelihood of secondary crashes and pose a threat to the safety of incident responders as well as the traveling public. Incidents affect travel reliability, commerce, and transportation system performance. One of the essential responsibilities of transportation and public safety agencies is to ensure the safe and quick clearance of traffic incidents.

TIM consists of a planned and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible. Effective TIM reduces the duration and impacts of traffic incidents; improves the safety of motorists, crash victims, and emergency responders; and reduces the frequency of secondary crashes.

The goal for the FHWA TIM Program is to continuously improve the safety of responders and road users, the reliability of travel, and the efficiency of incident and emergency response through institutionalization of TIM programs. To achieve this goal, the FHWA TIM Program focuses on five tracks:

  • National Leadership and TIM Organization
  • Data and Performance Management
  • Research and Development for Technology, Tools, and Practice Innovation
  • Training, Education, and Outreach
  • Policies, Procedures, and Laws

The TIM Program is housed in the FHWA's Office of Transportation Operations under the Associate Administrator for Operations.

Comments and Suggestions

We welcome comments and suggestions. Please address your comments and suggestions to:

Paul Jodoin
Office of Operations, Federal Highway Administration
Department of Transportation

James Austrich
Office of Operations, Federal Highway Administration
Department of Transportation

Joseph Tebo
Office of Operations, Federal Highway Administration
Department of Transportation

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