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21st Century Operations Using 21st Century Technologies

Next Generation Traveler Information System: A Five Year Outlook

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United States Department of Transportation Federal Highway Administration

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

Publication #: FHWA-HOP-15-029

August 2015

Final Report


Notice

This document is disseminated under the sponsorship of the United States Department of Transportation in the interest of information exchange. The United States Government assumes no liability for its contents or use thereof. This report does not constitute a standard, specification, or regulation.

The United States Government does not endorse products or manufacturers. Trade and manufacturers' names appear in this report only because they are considered essential to the object of the document.

Quality Assurance Statement

The Federal Highway Administration (FHWA) provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. FHWA periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement.


Technical Report Documentation Page

1. Report No
FHWA-HOP-15-029
2. Government Accession No. 3. Recipient's Catalog No.
4. Title and Subtitle
Next Generation Traveler Information System: A Five Year Outlook
Final Report
5. Report Date
August 2015
6. Performing Organization Code
 
7. Author(s)
Valerie Shuman, Shuman Consulting Group (SCG); Michael Waisley and Jeremy Schroeder, Battelle; Robert Brydia, Texas A&M Transportation Institute (TTI)
8. Performing Organization Report No.
 
9. Performing Organization Name and Address
Battelle, 505 King Avenue, Columbus, OH 43201
10. Work Unit No. (TRAIS)
 
11. Contract or Grant No.
Contract No. DTFH61-12-D-00046; Task Order No. T-5012
12. Sponsoring Agency Name and Address
U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
13. Type of Report and Period Covered

14. Sponsoring Agency Code
15. Supplementary Notes
16. Abstract
Traveler information is in a state of significant growth and evolution. User expectations, technologies, and the roles of the major public and private participants in the transportation ecosystem are all in motion. Traditional approaches to planning for stable, long term solutions do not work well in the face of constant consumer and technology change.

This report is intended to help agencies plan the next generation traveler information system so that they stay in step with their customers and with transportation network management needs. It provides a current snapshot of status in key areas such as traveler needs, technology trends, and business models. Against this backdrop, the report provides guidance on operational and technical best practices that can be used by public agencies as they develop next generation traveler information systems (NGTIS). These best practices are designed to help agencies optimize their operational approaches to provide travelers with improved functionality and generate desired transportation outcomes.
17. Key Word
Next Generation Traveler Information Systems, Transportation Network Management
18. Distribution Statement
No restrictions
19. Security Classif. (of this report)
Unclassified
20. Security Classif. (of this page)
Unclassified
21. No. of Pages
76
22. Price
Form DOT F 1700.7 (8-72)     Reproduction of completed page authorized


Preface

The project team would like to acknowledge the following Transportation Management Center Pooled Fund Study (TMC PFS) members for their contributions, support, and technical guidance during this project.

Elizabeth Birriel, Florida Department of Transportation
Ish Garza, Nevada Department of Transportation
Donald Gedge, Tennessee Department of Transportation
Shari Hilliard, Kansas Department of Transportation
Elise Kapphahn, Michigan Department of Transportation
Brian Kary, Minnesota Department of Transportation
Paul Keltner, Wisconsin Department of Transportation
Leslie McCoy, Pennsylvania Department of Transportation
Lisa Miller, Utah Department of Transportation
Jonathan Nelson, Missouri Department of Transportation
Suzette Peplinski, Michigan Department of Transportation


SI* (MODERN METRIC) CONVERSION FACTORS

APPROXIMATE CONVERSIONS TO SI UNITS
Symbol When You Know Multiply By To Find Symbol

LENGTH

in
inches 25.4 millimeters mm
ft
feet 0.305 meters m
yd
yards 0.914 meters m
mi
miles 1.61 kilometers km

AREA

in2
square inches 645.2 square millimeters mm2
ft2
square feet 0.093 square meters m2
yd2
square yard 0.836 square meters m2
ac
acres 0.405 hectares ha
mi2
square miles 2.59 square kilometers km2

VOLUME

fl oz
fluid ounces 29.57 milliliters mL
gal
gallons 3.785 liters L
ft3
cubic feet 0.028 cubic meters m3
yd3
cubic yards 0.765 cubic meters m3

NOTE: volumes greater than 1000 L shall be shown in m3

MASS

oz
ounces 28.35 grams g
lb
pounds 0.454 kilograms kg
T
short tons (2000 lb) 0.907 megagrams(or "metric ton") Mg (or "t")

TEMPERATURE (exact degrees)

oF
Fahrenheit 5 (F-32)/9
or (F-32)/1.8
Celsius oC

ILLUMINATION

fc
foot-candles 10.76 lux lx
fl
foot-Lamberts 3.426 candela/m2 cd/m2

FORCE and PRESSURE or STRESS

lbf
poundforce 4.45 newtons N
lbf/in2
poundforce per square inch 6.89 kilopascals kPa
APPROXIMATE CONVERSIONS FROM SI UNITS
Symbol When You Know Multiply By To Find Symbol

LENGTH

mm
millimeters 0.039 inches in
m
meters 3.28 feet ft
m
meters 1.09 yards yd
km
kilometers 0.621 miles mi

AREA

mm2
square millimeters 0.0016 square inches in2
m2
square meters 10.764 square feet ft2
m2
square meters 1.195 square yards yd2
ha
hectares 2.47 acres ac
km2
square kilometers 0.386 square miles mi2

VOLUME

mL
milliliters 0.034 fluid ounces fl oz
L
liters 0.264 gallons gal
m3
cubic meters 35.314 cubic feet ft3
m3
cubic meters 1.307 cubic yards yd3

MASS

g
grams 0.035 ounces oz
kg
kilograms 2.202 pounds lb
Mg (or "t")
megagrams (or "metric ton") 1.103 short tons (2000 lb) T

TEMPERATURE (exact degrees)

oC
Celsius 1.8C+32 Fahrenheit oF

ILLUMINATION

lx
lux 0.0929 foot-candles fc
cd/m2
candela/m2 0.2919 foot-Lamberts fl

FORCE and PRESSURE or STRESS

N
newtons 0.225 poundforce lbf
kPa
kilopascals 0.145 poundforce per square inch lbf/in2

TABLE OF CONTENTS

List of Tables

List of Figures


LIST OF ABBREVIATIONS

AASHTO American Association of State Highway and Transportation Officials
ATDM Active Transportation and Demand Management
ATIS Advanced Traveler Information System
B2B Business to Business
B2C Business to Consumer
CAGR Compound Annual Growth Rate
Caltrans California Department of Transportation
DMS Dynamic Message Sign
DOD Department of Defense
ETA Estimated Time of Arrival
FGDC Federal Geographic Data Committee
GPS Global Positioning System
HAR Highway Advisory Radio
ISO International Organization for Standardization
ITIL Information Technology Infrastructure Library
ITS Intelligent Transportation System
IVR Interactive Voice Response
MAP-21 Moving Ahead for Progress in the 21st Century Act
NGTIS Next Generation Traveler Information Systems
OEM Original Equipment Manufacturer
PND Personal Navigation Device
RTSMIP Real-Time System Management Information Program
RTTI Real Time Traveler Information
SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users
SRTI Safety-Related Traffic Information
TMC Traffic Management Center
TNM Transportation Network Management
US DOT United States Department of Transportation
VMT Vehicle Miles Traveled
Office of Operations