Emergency Transportation Operations
photos of traffic merging onto congested highway, congestion in snowstorm, variable message sign, cargo, variable speed limit sign in a work zone, and a freeway at night
Office of Operations 21st Century Operations using 21st Century Technologies

Integrated Incident Management System

The Integrated Incident Management System (IIMS) is a project in New York City to send pictures and incident information from a first responder on the scene to secondary responders (e.g., New York City Departments of Transportation and Sanitation). The information is provided directly to off-site supervisors, enabling them to make faster and more accurate responses of their resources without having to travel to the incident scene first. This project has been expanded city-wide using Congestion Mitigation and Air Quality funds. For more information, visit the ITS Public Safety Program Web site.

Office of Operations