Traffic Incident Management Handbook. Prepared for Federal Highway Administration, Office of Travel Management. P.B. Farradyne. November 2000. (http://ntl.bts.gov/lib/jpodocs/rept_mis/13286.pdf)
 Transportation Performance Measures Web Page. Federal Highway Administration, Operations Core Business Unit, Office of Travel Management. (http://www.ops.fhwa.dot.gov/Travel/Deployment_Task_Force/perf_measures.htm)
 Traffic Management Data Dictionary (TMDD) and Message Sets for External Traffic Management Center Communications (MS/ETMCC) Website. Institute of Transportation Engineers. (http://www.ite.org/tmdd)
 Performance Evaluation of CHART — An Incident Management Program — in 1997. Prepared by Dr. Gang-Lan Chang, Deepak Shrestha of the University of Maryland, College Park and Jean Yves Point-Du-Jour of the State Highway Administration of Maryland. May 2000.
 Chattanooga Urban Area Highway Incident Management Plan. Prepared by the Chattanooga Urban Area Metropolitan Planning Organization and the Chattanooga-Hamilton County Regional Planning Agency. (http://www.chcrpa.org)
 Hazardous Materials Guide. Federal Emergency Management Agency, U.S. Fire Administration. (http://www.usfa.fema.gov/hazmat)
 Guide To Developing Effective Standard Operating Procedures for Fire and EMS Departments. Federal Emergency Management Agency, U.S. Fire Administration. (http://usfa.fema.gov/downloads/pdf/publications/fa-197.pdf)
 City of Austin-Austin Fire Department Website. (http://www.ci.austin.tx.us/fire/fdavg.htm)
 International Association of Chief of Police Website. (http://www.theiacp.org)
 International Association of Public-Safety Communications Officials Website. (http://www.apcointl.org)
 Dispatch Monthly Magazine. (http://www.911dispatch.com/cad/cadsoftware.html).
 K&K Computer Solutions Website. (http://kk-police.epagecity.com/site/ epage/2113_196.htm)
 National Fire Incident Reporting System Website. Federal Emergency Management Agency, U.S. Fire Administration. (http://www.usfa.fema.gov/dhtml/inside-usfa/nfirs.cfm)Previous | Next