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21st Century Operations Using 21st Century Technologies

Improving Transportation Systems Management and Operations – Capability Maturity Model Workshop White Paper – Collaboration

8. References

AASHTO TSM&O Guidance: Collaboration Dimension. AASHTO’s web-based TSM&O Guidance follows the six dimensions of TSM&O capability described in this white paper, including Collaboration. It is designed for transportation agency managers whose span of control relates to the operations and management of the roadway system, including policy makers and program managers for ITS and TSM&O at both the State and regional level. It incorporates insights from a review of the state of the practice in TSM&O among transportation agencies into a well-accepted change management framework that identifies doable steps toward mainstreaming TSM&O on a continuously improving basis. Specific guidance for business processes is cited here for advancing an agency currently at Level 1 to Level 2 within the CMM framework. Other level changes within the framework can be found on the AASHTO TSM&O Guidance web site.

The Collaborative Advantage: Realizing the Tangible Benefits of Regional Transportation Operations Collaboration – FHWA. This FHWA manual is intended to help public agencies identify the specific benefits that they can realize through collaboration. It illustrates the benefits of collaboration, including access to funding and other resources, improvements in agency operations, and productivity. It includes case studies and a six step process that can be used by agencies to estimate these potential benefits.

FHWA Office of Operation Traffic Incident Management. This web site contains many resources on TIM including a TIM Outreach Toolkit to help TIM programs promote their purpose and benefits, best practice material, and publications to help advance certain capabilities of TIM programs and analysis of their application.

National Traffic Incident Management Responder Training Program. This program developed through SHRP 2 and supported by FHWA offers a multiagency and multidisciplinary course to impart a common set of core competencies among traffic incident first responders. The training promotes a shared understanding of the requirements for achieving the safety of responders and motorists, quick response, and effective communications at traffic incident scenes and aligns with the objectives of the traffic incident management national unified goal (NUG).

P3 Toolkit – FHWA. The public-private partnership (P3) section of the FHWA Innovative Project Delivery web site provides a toolkit that includes analytical tools and guidance to inform policy makers and legislative, top management, and transportation professionals about implementation of P3 projects. It is part of FHWA’s capacity-building program, which includes a curriculum of courses and webinars covering legislation and policy, planning and evaluation, procurement, and monitoring and oversight. The toolkit includes fact sheets, publications, and analytical tools, as well as links to webinars and related resources. While it is focused primarily on capital development projects, the material is relevant to TMCs contractual arrangements.

Regional Transportation Operations Collaboration and Coordination: A Primer for Working Together to Improve Transportation Safety, Reliability, and Security – FHWA. This primer was written for transportation professionals and public safety officials from cities, counties, and States who are responsible for day-to-day management and operations within a metropolitan region. The primer is intended to help agencies and organizations (and the operations people within them) understand the importance of regional collaboration and coordination, how it happens, and how to get started.

The TIM Network. The TIM network is a web site designed for communications among partners in incident management sponsored by a set of coalitions, committees, and forums with this interest. It includes information about webinars, podcasts, Twitter chats, and links to key sites.

White Paper on Interagency Agreements to Support Regional Transportation Systems Management and Operations – FHWA. This paper provides information on interagency agreements to support regional management and operations, drawing from 23 agency examples.

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