Phone Numbers for Freight
Information and Services
| Topic |
Agency |
Telephone Number |
| Automated Response Center (ARC) |
FMCSA 1 |
202-358-7000 |
| Commercial Driver's License |
Individual States |
1-800-832-5660 |
| Freight Data, Analysis, Professional Development, Size and Weight
Enforcement, and Intermodal Technology |
FHWA |
Office of Freight Management
and Operations Staff |
| Operating Authority |
FMCSA |
1-800-832-5660 |
| Oversize/Overweight Vehicle Permits |
Individual States 2 |
 |
| Household Goods/Driver Complaints |
FMCSA |
1-888-368-7238 |
| Insurance Information |
FMCSA |
1-800-832-5660 |
| Licensing Information |
FMCSA |
1-866-637-0635 |
| Security |
DHS 3/TSA 4 |
202-282-8493/1-866-289-9673 |
| Smartway |
EPA 5 |
734-214-4767 |
| Tariffs on Motor Carrier Goods |
STB 6 |
202-245-0285 |
| USDOT Numbers |
FMCSA |
703-280-4001 |
| Vehicle Defects |
NHTSA 7 |
1-888-327-4236 |
| Vehicle Retrofits |
NHTSA |
202-366-2832 |
1Federal Motor Carrier
Safety Administration
2Permits are issued
by individual State agencies, not the Federal Government, for oversize/overweight
vehicle operations.
3The Department of Homeland Security is responsible for protecting the movement of international trade across U.S. borders.
4The Transportation Security Administration is responsible for security of the nation's transportation systems.
5Environmental Protection Agency
6The Surface Transportation
Board handles some remaining responsibilities in this area; these were
inherited from the now-defunct Interstate Commerce Commission.
7National Highway Traffic Safety
Administration
