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SafeClear Performance Report (2008)
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Useful to |
TIM Program Managers and other practitioners interested in or responsible for performance measurement, specifically relating to service patrols and the evaluation of these programs. |
Abstract |
This report evaluates the performance of the City of Houston, TX's SAFEClear program in 2008. SAFEClear is a freeway service patrol program whose goal is to help reduce the number of secondary crashes that occur as a result of congestion during peak hours. The program began in 2005. For 2008, the City exceeded their incident duration goal of clearing 98% of incidents within 90 minutes and 70% of incidents within 20 minutes, where incident duration is defined as the amount of time elapsed between the notification of the tow operator and the removal of the disabled vehicle. The City responded to 89.3% of tows within 6 minutes and the average number of collisions a month was reduced on average by 120 collisions, which translates to a savings of over 4 million dollars a month for taxpayers. The economic costs associated with the program are also evaluated and presented in this report. This document is not available online. Please send an email to TIMPM@dot.gov for a copy of this report. |
How to Use |
Users can read this report to learn about the performance of the City of Houston, TX's freeway service patrol program, SAFEClear. The performance of the program is clearly presented through a series of graphs with textual explanations of the results. |
Date of Publication |
12/08 |
Publication Agency |
City of Houston, Texas |
POC |
Frankie Rash, FastTow Wrecker Service, frankie@fasttow.net 281-960-3808 |
Number of Pages |
13 |
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