Office of Operations
21st Century Operations Using 21st Century Technologies

Appendix A. Question to Question Map

2008 Questions(Pre-Revision) Located in 2009 2009 Questions(Post-Revision)
4.1 Program and Institutional Issues  4.1 Strategic
4.1.1 Formal Traffic Incident Management Programs  4.1.1 Formal Traffic Incident Management Programs
4.1.1.1. Have multi-agency, multi-year strategic plans detailing specific programmatic activities to be accomplished with appropriate budget and personnel needs identified? 4.1.1.2 4.1.1.1 Is the TIM program supported by multi-agency agreements/ memoranda of understanding detailing resource sharing (facilities, services, personnel and budget)?
4.1.1.2. Have formal inter-agency agreements on operational and administrative procedures and policies? 4.1.1.1 4.1.1.2. Is there a process in place to ensure the continuity of these agreements/memoranda of understanding through integrated planning and budgeting across and among participating agencies?
4.1.1.3. Have field-level input into the plans ensuring that the plans will be workable by those responsible for their implementation? not in 2009
4.1.2 TIM Administrative Teams  4.1.2 Multi-Agency TIM Teams
4.1.2.1. Have formalized TIM multi-agency administrative teams to meet and discuss administrative policy issues? 4.1.2.1 4.1.2.1. Have a formalized TIM multi-agency team which meets regularly to discuss and plan for TIM activities?
4.1.2.2. Hold regular meetings of the TIM administrative team? not in 2009 
4.1.2.3. Conduct training through simulation or "in-field" exercises? 4.1.2.2 4.1.2.2. Conduct training? (Composite score for 4.1.2.2.a thru 4.1.2.2.c below)
4.1.2.4. Conduct multi-agency post-incident debriefings? 4.1.2.3 4.1.2.2.a. NIMS training?
4.1.2.5. Conduct planning for "special events": (Composite score for 4.1.2.5.a thru 4.1.2.5.d below) 4.1.2.4 4.1.2.2.b. Training on the NTIMC National Unified Goal?
4.1.2.5.a. Construction and maintenance? 4.1.2.4a 4.1.2.2.c. Other training?
4.1.2.5.b. Sporting events, concerts, conventions, etc.? 4.1.2.4b 4.1.2.3 Conduct post-incident debriefings?
4.1.2.5.c. Weather-related events? 4.1.2.4c 4.1.2.4 Conduct planning for special events? (Composite score for 4.1.2.4.a thru 4.1.2.4.d below)
4.1.2.5.d. Catastrophic events? 4.1.2.4d

4.1.2.4.a. Construction and maintenance?

4.1.2.4.b. Sporting events, concerts, conventions, etc?

4.1.2.4.c. Weather-related events?

4.1.2.4.d. Catastrophic events?

4.1.3. Performance Measurement  4.1.3. TIM Performance Measures
4.1.3.1. Have multi-agency agreements on what measures will be tracked and used to measure program performance? 4.1.3.1 4.1.3.1. Have multi-agency agreement on the two performance measures being tracked? (Composite score for 4.1.3.1.a and 4.1.3.1.b below)
4.1.3.2. Have agreed upon methods to collect and analyze/track performance measures? 4.1.3.2 4.1.3.1.a. Roadway Clearance Time?
4.1.3.3. Have established targets for performance? (Composite score for 4.1.3.3.a and 4.1.3.3.b below) 4.1.3.3  4.1.3.1.b. Incident Clearance Time?
4.1.3.3.a. Response? 4.1.3.3 4.1.3.2. Has the TIM program established methods to collect and analyze the data necessary to measure performance in reduced roadway clearance time and reduced incident clearance time?
4.1.3.3.b. Clearance? 4.1.3.3 4.1.3.3. Have targets (i.e. time goals) for performance of the two measures?
4.1.3.4. Conduct periodic review of whether or not progress is being made to achieve targets? 4.1.3.4

4.1.3.4. Routinely review whether progress is made in achieving the targets?

4.1.3.5 Track performance in reducing secondary incidents?

4.2 Operational Issues  4.2 Tactical
4.2.1. Procedures for Major Incidents  4.2.1. Policies and Procedures for Incident Response and Clearance
4.2.1.1. Have established criteria for what is a "major incident" – incident levels or codes? not in 2009 4.2.1.1. Have "authority removal" laws allowing pre-designated responders to remove disabled or wrecked vehicles and spilled cargo?
4.2.1.2. Identify high ranking agency members available on 24/7 basis to respond to a major incident (Major Incident Response Team)? not in 2009 4.2.1.2. Have "driver removal" laws which require drivers involved in minor crashes (not involving injuries) to move vehicles out of the travel lanes?
4.2.1.3. Have a pre-identified (approved) contact list of resources (including special equipment) for incident clearance and hazardous materials response? 4.2.1.6 and 4.2.1.6a 4.2.1.3. Use a motorist assist service patrol?
4.2.1.4. Have the response equipment pre-staged for timely response? 4.2.1.5

4.2.1.4. Utilize the Incident Command System?

4.2.1.5. Have response equipment pre-staged for timely response?

4.2.1.6. Identify and type resources so that a list of towing, recovery and hazardous materials response operators (including operator capabilities and special equipment) is available for incident response and clearance?

4.2.1.6.a. Is that list organized so that resources are identified and deployed based on incident type and severity?

4.2.1.7. Have specific policies and procedures for hazmat and fatal accident response that also address maintaining traffic flow around the incident?

4.2.2. Responder and Motorist Safety  4.2.2. Responder and Motorist Safety
4.2.2.1. Train all responders in traffic control procedures? 4.2.2.2 4.2.2.1. Have "move over" laws which require drivers to slow down and if possible move over to the adjacent lane when approaching workers or responders and equipment in the roadway?
4.2.2.2. Utilize on-scene traffic control procedures for various levels of incidents in compliance with MUTCD? 4.2.2.3 4.2.2.2. Train all responders in traffic control procedures?
4.2.2.3. Utilize traffic control procedures for the end of the incident traffic queue? 4.2.2.4 4.2.2.3. Utilize transportation resources to conduct traffic control procedures in compliance with the MUTCD?
4.2.2.4. Have mutually understood equipment staging and emergency lighting procedures on-site to maximize traffic flow past an incident while providing responder safety? 4.2.2.5

4.2.2.4. Utilize traffic control procedures for the end of the incident traffic queue?

4.2.2.5. Have mutually understood equipment staging and emergency lighting procedures on-site to maximize traffic flow past an incident while providing responder safety?

4.2.3. Response and Clearance Policies and Procedures
4.2.3.1. Utilize the Incident Command System? 4.2.1.4
4.2.3.2. Have specific policies and procedures for fatal accident investigation that also address maintenance of traffic flow? 4.2.1.7
4.2.3.3. Have specific policies and procedures for hazardous materials response that also address maintenance of traffic flow? 4.2.1.7
4.2.3.4. Have quick clearance policies for major and minor incidents? 4.2.1.1 & 4.2.1.2
4.2.3.5. Have a pre-qualified list of available and contracted towing and recovery operators (to include operators' capabilities)? 4.2.1.6
4.2.3.6. Use motorist assist service patrols? 4.2.1.3
4.3 Communication and Technology Issues  4.3 Support
4.3.1. Integrated Interagency Communications  4.3.1. Data Collection/ Integration/ Sharing
4.3.1.1. Have a two-way interagency voice communications system allowing for direct on-site communications between incident responders? 4.3.1.5 4.3.1.1. Does the TIM program use a Traffic Management Center/Traffic Operations Center to coordinate incident detection, notification and response?
4.3.1.2. Provide data and video information transfer between agencies and applications (TMC-CAD integration)? 4.3.1.3 4.3.1.2. Is public safety co-located with transportation in the TMC/TOC?
4.3.2. Transportation Management Systems  4.3.1.3. Has the TIM program achieved TMC-CAD integration so that incident data and video information is transferred between agencies and applications?
4.3.2.1. Use Traffic Management Center(s) to coordinate incident notification and response? 4.3.1.1 4.3.1.4. Does the TIM program have specific policies and procedures for traffic management during incident response (i.e. signal timing changes, opening/closing of HOV lanes/ramp metering)?
4.3.2.2. Have a developed technical infrastructure for surveillance and rapid detection of traffic incidents? not in 2009 4.3.1.5. Does the TIM program provide for interoperable, interagency communications on-site between incident responders?
4.3.2.3. Have specific policies and procedures for traffic management during incident response (i.e. signal timing changes, opening/closing of HOV lanes/ramp metering)? 4.3.1.4
4.3.3. Traveler Information  4.3.2. Traveler Information
4.3.3.1. Have the ability to merge/integrate and interpret information from multiple sources? not in 2009 4.3.2.1. Have a real-time motorist information system providing incident-specific information? (Composite score for 4.3.2.1.a thru 4.3.2.1.c below)
4.3.3.2. Have a real-time motorist information system providing incident-specific information? 4.3.2.1 4.3.2.1.a. Traveler information delivered via 511?
4.3.3.3. Provide motorists with travel time estimates for route segments? 4.3.2.2

4.3.2.1.b. Traveler information delivered via website?

4.3.2.1.c. Traveler information delivered through traffic media access to TMC/TOC data/information?

4.3.2.2. Provide motorists with travel time estimates for route segments?

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