Office of Operations
21st Century Operations Using 21st Century Technologies

Long Description: Initial Planning Activities Checklist - Step 6

Step 6. Selection of Measures of Effectiveness

Assessment: Identify Internal MOEs for stakeholder evaluation

If Assessment applies:

  • Determine data requirements, collection methods, and specific measures in event operations planning phase in order to collect data and log activities on the day(s)-of-event
  • Select performance measures beneficial to stakeholders in helping them evaluate traffic management team activity
  • Consider measures that assess the quality of activity and not just quantity

Tips/Examples:

Example internal MOEs include:

  • Time required to deploy and remove strategies
  • No. of road/lane closures and time/duration
  • Traveler information device day-of-event message log
  • No. of traffic signal timing changes
  • No. and type of service patrol assists
  • No. of messages transmitted between personnel

Assessment: Identify External MOEs identifiable by public

If Assessment applies:

  • Determine data requirements, collection methods, and specific measures in event operations planning phase in order to collect data and log activities on the day(s)-of-event
  • Select performance measures clearly experienced by most spectators attending a special event and are factors most likely to be noted by the public
  • Consider measures that serve as key inputs into planning for the next event occurrence

Tips/Examples:

Example external MOEs include:

  • Volume of traffic on facilities serving event
  • Travel time and delay on highways and streets
  • Average vehicle occupancy and modal split
  • Parking occupancy and arrival/departure times
  • No. of traffic incidents and clearance times

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