Office of Operations
21st Century Operations Using 21st Century Technologies

Long Description: Initial Planning Activities Checklist - Step 5

Step 5. Event Operations Planning

Assessment: Performance Goals and Objectives

If Assessment applies:

  • Identify Performance Goals and Objectives for:
    • User Event Patron
    • Non-Attendee road user
    • Bus user

Tips/Examples:

  • Minimize travel delay to and from event
  • Minimize conflict in vehicle flow
  • Minimize travel safety hazards
  • Increase automation of traffic control
  • Maximize parking ingress/egress
  • Maximize freeway off-ramp/onramp flow rates
  • Disseminate accurate, timely and consistent traveler information
  • Maintain required parking and access for local residents and businesses
  • Maintain access for emergency vehicles
  • Disseminate accurate and timely information on traffic plan and access passes
  • Maintain reliable and frequent bus service
  • Minimize bus headways
  • Disseminate accurate and consistent Park-N-Ride information

Step 6. Selection of Measures of Effectiveness

Assessment: Identify Internal MOEs for stakeholder evaluation

If Assessment applies:

  • Determine data requirements, collection methods, and specific measures in event operations planning phase in order to collect data and log activities on the day(s)-of-event
  • Select performance measures beneficial to stakeholders in helping them evaluate traffic management team activity
  • Consider measures that assess the quality of activity and not just quantity

Tips/Examples:

Example internal MOEs include:

  • Time required to deploy and remove strategies
  • No. of road/lane closures and time/duration
  • Traveler information device day-of-event message log
  • No. of traffic signal timing changes
  • No. and type of service patrol assists
  • No. of messages transmitted between personnel

Assessment: Identify External MOEs identifiable by public

If Assessment applies:

  • Determine data requirements, collection methods, and specific measures in event operations planning phase in order to collect data and log activities on the day(s)-of-event
  • Select performance measures clearly experienced by most spectators attending a special event and are factors most likely to be noted by the public
  • Consider measures that serve as key inputs into planning for the next event occurrence

Tips/Examples:

Example external MOEs include:

  • Volume of traffic on facilities serving event
  • Travel time and delay on highways and streets
  • Average vehicle occupancy and modal split
  • Parking occupancy and arrival/departure times
  • No. of traffic incidents and clearance times

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