Role of Agency Culture in Mainstreaming TSMO

1. Report No.

2. Government Accession No.

3. Recipient's Catalog No.

4. Title and Subtitle

Role of Agency Culture in Mainstreaming TSMO

5. Report Date

March 2023

6. Performing Organization Code

7. Author(s)

Emanuel Robinson, Rachel Crowley, Jocelyn Bauer, Pat Noyes, Kayce Georgi

8. Performing Organization Report No.

9. Performing Organization Name and Address

Leidos, 1750 Presidents Street, Reston, VA 20190

Westat, Inc., 1600 Research Blvd, Rockville, MD 20850

Pat Noyes & Associates, Boulder, CO 80302

10. Work Unit No. (TRAIS)

11. Contract or Grant No.

DTFH61-16-D00053

12. Sponsoring Agency Name and Address

U.S. Department of Transportation
Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC 20590

13. Type of Report and Period Covered

White Paper, 2018 – 2020

14. Sponsoring Agency Code

HOP

15. Supplementary Notes

Tracy Scriba, FHWA Task Order Contracting Officer's Representative

16. Abstract

This White Paper aims to increase understanding of the role agency culture and cultural change can play in mainstreaming transportation systems management and operations (TSMO) and help agencies identify ways to influence their agency’s culture to better facilitate mainstreaming TSMO. It presents concepts from fields such as change management, industrial/organizational psychology, and organizational development. It also incorporates examples and lessons learned from State departments of transportation (DOTs) in using cultural change to support mainstreaming TSMO.

17. Key Words

Mainstreaming, TSMO, transportation systems management and operations, State departments of transportation, culture.

18. Distribution Statement

No restrictions.

19. Security Classification (of this report)

Unclassified

20. Security Classification (of this page)

Unclassified

21. No of Pages

36

22. Price

N/A