Office of Operations
21st Century Operations Using 21st Century Technologies

Organizing for TSMO – 2020 Peer Exchange Report

Technical Report Documentation Page

1. Report No.

FHWA-HOP-20-046

2. Government Accession No.

3. Recipient’s Catalog No.

4. Title and Subtitle

Organizing for TSMO – 2020 Peer Exchange Report

5. Report Date

November 2020

6. Performing Organization Code

7. Author(s)

Erin Flanigan (CS) and Reno Giordano (WSP)

8. Performing Organization Report No.

9. Performing Organization Name and Address

Cambridge Systematics Inc.
3 Bethesda Metro Center, Suite 1200
Bethesda, MD 20814

10. Work Unit No. (TRAIS)

11. Contract or Grant No.

DTFH61-16-D-00051

12. Sponsoring Agency Name and Address

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

13. Type of Report and Period Covered

Final Report

14. Sponsoring Agency Code

HOP

15. Supplementary Notes

FHWA Task Order Contracting Officer’s Representative (TOCOR) for this project: Joseph Gregory.

16. Abstract

Transportation Systems Management and Operations (TSMO) applications and strategies are programs, projects, or services designed to get the safest and most efficient use out of existing and planned infrastructure. Organizing for operations involves mainstreaming TSMO by making it a central part of an agency’s mission and institutional structure. This is accomplished by advancing TSMO programs and projects within the agency and typically involves actions to improve the TSMO culture, workforce, collaboration, business processes, and approach to managing systems and technology in agencies. This report summarizes discussions and findings of a February 2020 Peer Exchange. The peer exchange brought together 20 TSMO leaders from across the United States and FHWA staff to share valuable information about their agencies’ experiences with advancing and implementing TSMO and to engage in learning from the experiences of other peers and agencies.

17. Key Words

Transportation Systems Management and Operations, capability maturity model, advancing operations, implementation, data, collaboration, organization, partners, business case, planners

18. Distribution Statement

No restrictions.

19. Security Classif. (of this report)

Unclassified

20. Security Classif. (of this page)

Unclassified

21. No of Pages

56

22. Price

N/A
Form DOT F 1700.7 (8-72)
Reproduction of completed pages authorized