Organizing for TSMO – 2020 Peer Exchange Report

Foreword

Transportation Systems Management and Operations (TSMO) applications and strategies are programs, projects, or services designed to get the safest and most efficient use out of existing and planned infrastructure. Organizing for operations involves mainstreaming TSMO by making it a central part of an agency's mission and institutional structure. This is accomplished by advancing TSMO programs and projects within the agency and typically involves actions to improve the TSMO culture, workforce, collaboration, business processes, and approach to managing systems and technology in agencies. This Peer Exchange brought together 20 TSMO leaders from across the United States and the Federal Highway Administration (FHWA) staff to share valuable information about their agencies' experiences with advancing and implementing TSMO and to engage in learning from the experiences of other peers and agencies.