Office of Operations
21st Century Operations Using 21st Century Technologies

Organizing for TSMO
Case Study 12: Border Crossings


Information for use in this case study was gathered from sources noted throughout the report together with the following web sites:

Table 1. Interview Participants and Agencies
Agency Whatcom Council of Governments (WCOG) Niagara International Transportation Technology Coalition (NITTEC)
Agency Representative Name: Hugh Conroy Athena Hutchins
Agency Representative Title: Director of Planning Executive Director
Agency Representative Email:
Interview Date: May 23, 2018 May 29, 2018
Office of Operations