Office of Operations
21st Century Operations Using 21st Century Technologies

Organizing for TSMO
Case Study 7: Integrating the Capability Maturity Model into Agency Processes

List of Abbreviations and Acronyms

AASHTO American Association of State Highway and Transportation Officials
Caltrans California Department of Transportation
CMM Capability Maturity Model
FHWA Federal Highway Administration
ICM Integrated Corridor Management
MPO Metropolitan Planning Organization
NCDOT North Carolina Department of Transportation
SHRP2 Strategic Highway Research Program 2
TRB Transportation Research Board
TSMO Transportation Systems Management and Operations
TxDOT Texas Department of Transportation
WSDOT Washington State Department of Transportation
Office of Operations