Office of Operations
21st Century Operations Using 21st Century Technologies

Advancing TSMO: Making the Business Case for Institutional, Organizational, and Procedural Changes

Technical Report Documentation Page

1. Report No.

FHWA-HOP-19-017

2. Government Accession No. 3. Recipient's Catalog No.
4. Title and Subtitle

Advancing TSMO: Making the Business Case for Institutional, Organizational, and Procedural Changes

5. Report Date

December 2018

6. Performing Organization Code

7. Author(s)

Steve Lockwood, Erin Flanigan, Katie Blizzard, Gary Euler, Reno Giordano, Lisa Burgess

8. Performing Organization Report No.
9. Performing Organization Name and Address

Cambridge Systematics, Inc.
3 Bethesda Metro Center, Suite 1200
Bethesda, MD 20814

10. Work Unit No. (TRAIS)

11. Contract or Grant No.
12. Sponsoring Agency Name and Address

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

13. Type of Report and Period Covered

14. Sponsoring Agency Code

HOP

15. Supplementary Notes

The Government Task Manager for this project is Joe Gregory

16. Abstract

Transportation Systems Management and Operations (TSMO) presents a key opportunity for transportation agencies today and many agencies have recently been making a significant effort to better leverage TSMO to improve system performance in a cost effective way. This guide explores how a transportation agency's established Institutional, Organizational, and Procedural (IOP) "way of doing business" can be changed to reduce barriers and increase capabilities for effective TSMO through the development of a business case for TSMO IOP.

17. Key Words

Transportation Systems Management and Operations (TSMO), institutional, organizational, procedural, business case, benefit, cost, advancing operations

18. Distribution Statement

No restrictions

19. Security Classif. (of this report)

Unclassified

20. Security Classif. (of this page)

Unclassified

21. No of Pages

90

22. Price

N/A

Form DOT F 1700.7 (8-72)
Reproduction of completed page authorized
Office of Operations