2018 Traffic Incident Management Capability Maturity Self-Assessment National Analysis Report

Technical Report Documentation Page

15. Supplementary Notes Paul Jodoin, Traffic Incident Management Program Manager, served as the TOCOR for this task.
1. Report No. FHWA-HOP-19-007	2. Government Accession No.	3. Recipient's Catalog No.
4. Title and Subtitle 2018 Traffic Incident Management Capability Maturity Self-Assessment National Analysis Report		5. Report Date November 2018
		6. Performing Organization Code
7. Author(s) Rebecca Brewster, Lauren Delich		8. Performing Organization Report No.
9. Performing Organization Name and Address American Transportation Research Institute 2060 Franklin Way, SE, Suite 201 Marietta, GA 30067 Leidos 11251 Roger Bacon Drive Reston, VA 20190		10. Work Unit No. (TRAIS)
		11. Contract or Grant No.
12. Sponsoring Agency Name and Address U.S. Department of Transportation Federal Highway Administration Office of Operations 1200 New Jersey Avenue, SE Washington, DC 20590		13. Type of Report and Period Covered Analysis report, 2018
		14. Sponsoring Agency Code HOP
16. Abstract This report presents a summary of the 2018 Traffic Incident Management Capability Maturity Self-Assessments (TIM CM SA) completed by transportation personnel from 98 locations across the country between June and August, 2018. There are 55 scored questions in the TIM CM SA that are grouped into three sections: Strategic, Tactical, and Support. The initial assessments completed in 2003, 2004, and 2005 (78 in total) continue to be used as the Baseline scores, although it should be noted that the Baseline scores are recalibrated each year that a major revision to the TIM CM SA is completed (2007, 2011, and 2015). The 2018 overall TIM CM SA score was 70.4 percent (out of a possible 100 percent), representing a 38.9 percent increase over the Baseline.
17. Key Words traffic incident management, TIM, capability maturity, strategic, tactical, support, self-assessment	18. Distribution Statement No restrictions.
19. Security Classification (of this report) Unclassified	20. Security Classification (of this page) Unclassified	21. No of Pages 38	22. Price N/A

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