Elements of Business Rules and Decision Support Systems within Integrated Corridor Management: Understanding the Intersection of These Three Components

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U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

FHWA-HOP-17-027

October 2017

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Table of Contents

[ Notice and Quality Assurance Statement ] [ Technical Report Documentation Page ] [ List of Abbreviations and Acronyms ]

CHAPTER 1. INTRODUCTION
	Development of Guidance Document
	Intended Audience
	Background
		Integrated Corridor Management
		Decision Support Systems
		Business Rules Chapter 1
		Integrated Corridor Management, Relevant Components, and Recent Implementations
		Overview of Decisionmaking and Decision Support System Design
		Factors Affecting Decisionmaking
		Understanding Common Decisionmaking Biases
		Decision Support Systems—High-level History and Relevant Approaches on Implementation and Management
		How Do Decision Support Systems Help Overcome Bias?
		Business Rules: Context and Constraints for Implementing Decision Support Systems Interagency Agreements
CHAPTER 2. GUIDANCE FOR BUSINESS RULES AND DECISION SUPPORT SYSTEMS WITHIN INTEGRATED CORRIDOR MANAGEMENT
	How To Develop a Decision Support System within an Integrated Corridor
	How To Develop Agreements: Rules To Consider within Operational Constraints
		Levels of Formality for Agreements
		Potential Partners in Forming Agreements and Business Rules
		Regulatory Context
		Communication Approaches
		Contingencies Based on Level of Interagency Cooperation
	Structural Concerns
		Additional Levels of Approval
		Staffing and Budget Limitations
		Maintaining Balance among Participating Jurisdictions
		Establishment of New Partnerships
	Differences in Institutions
CHAPTER 3. CASE STUDIES AND LESSON LEARNED IN INTEGRATED CORRIDOR MANAGEMENT WITH EMPHASIS ON DECISION SUPPORT SYSTEMS AND RELEVANT BUSINESS RULES
	San Diego and Dallas
		Business Rules Chapter 3
		Decision Support System Development
		Expected Timeframe
	Other Grant Sites
	Characteristics of Successful Integrated Corridor Management Implementations
		Effective Leadership
		Cooperative Working Relationships with Federal, State, and Local Agencies
		Program Enhancement Strategies
		Staff Expertise
	Lessons Learned and Common Mistakes
CHAPTER 4. EXAMPLES OF OPERATIONAL DECISIONS WITH AND WITHOUT BUSINESS RULES CONSTRAINING OPTIONS
	Example 1: A minor incident on the main highway
	Example 2: A major incident or unplanned event on the main highway
	Example 3: A planned event in the downtown area
APPENDIX A: THE FOUR PHASES OF THE INTEGRATED CORRIDOR MANAGEMENT INITIATIVE
APPENDIX B: RESOURCES FOR PREPARING A CONCEPT OF OPERATIONS
APPENDIX C: INTERAGENCY AGREEMENT APPROACHES
APPENDIX D: INTERAGENCY AGREEMENT EXAMPLES
REFERENCES

List of Figures

Figure 1	Photo. Example of a chess board
Figure 2	Diagram. Characteristics of transportation highway networks where integrated corridor management can be an effective approach
Figure 3	Illustration. Integrated corridor management system partners
Figure 4	Map. US-75 corridor network, Dallas integrated corridor management demonstration site
Figure 5	Map. I-15 corridor network, San Diego integrated corridor management demonstration site
Figure 6	Illustration. Integrated corridor management overview
Figure 7	Illustration. Examples of decision tools
Figure 8	Illustration. The DSS technology and methodologies
Figure 9	Illustration. "Five Rights" of decision support system design
Figure 10	Diagram. Decision support process used by Dallas Area Rapid Transit
Figure 11	Diagram. Potential elements of a multiagency agreement
Figure 12	Diagram. Key features of a policy board
Figure 13	Diagram. Functions of a regional intelligent transportation systems architecture committee
Figure 14	Diagram. Approaches to communicating with the public
Figure 15	Diagram. Illustration of the many ways in which agencies may differ
Figure 16	Diagram. Dallas integrated corridor management phases
Figure 17	Diagram. Overview of a decision support systems analysis
Figure 18	Diagram. Partners for Advanced Transportation Technology tasks
Figure 19	Diagram. Decision support system concept
Figure 20	Diagram. Response plan concept from the San Diego integrated corridor management demonstration project report
Figure 21	Diagram. Elements of the Dallas integrated corridor management demonstration
Figure 22	Diagram. Integrated corridor management multiple stage implementation
Figure 23	Diagram. Elements of the Dallas integrated corridor management implementation
Figure 24	Diagram. Functional view of a fully developed integrated corridor management system
Figure 25	Diagram. Operational concept for a decision support system
Figure 26	Diagram. I-210 pilot integrated corridor management preliminary high-level architecture
Figure 27	Diagram. Hierarchy of the I-210 connected corridor steering committee
Figure 28	Diagram. Institutional framework for the I-15 integrated corridor management system
Figure 29	Infographic. Recommendation to enhance a decision support system
Figure 30	U.S. Department of Transportation integrated corridor management initiative timeline

List of Tables

Table 1	Example stakeholders and potential formal agreements that should be established when developing business rules
Table 2	Institutional issues relevant to business rules in the I-15 decision support system
Table 3	Institutional and technical constraints that may affect the proposed I-210 integrated corridor management implementation
Table 4	Example of decision support system rules for response plan development
Table 5	Federal Highway Administration 2015 ICM Grant Award Sites
Table 6	Business rules for the three areas of integrated corridor management implementation on I-210 in Los Angeles, California
Table 7	Lessons learned from the integrated corridor management implementation pilots
Table 8	Integrated corridor management strategies considered in analysis, modeling, and simulation evaluations