Office of Operations
21st Century Operations Using 21st Century Technologies

Developing and Sustaining a Transportation Systems Management & Operations Mission for Your Organization: A Primer For Program Planning

Technical Report Documentation Page

1. Report No.


2. Government Accession No.

3. Recipient's Catalog No.

4. Title and Subtitle

Developing and Sustaining a Transportation Systems Management & Operations Mission for Your Organization A Primer for Program Planning

5. Report Date

September 2017

6. Performing Organization Code

7. Author(s)

Michael Grant, Pat Noyes, Lindsay Oluyede, Jocelyn Bauer, Matthew Edelman

8. Performing Organization Report No.

9. Performing Organization Name and Address

11251 Roger Bacon Drive
Reston, VA 20190

1725 Eye Street NW
Washington, DC 20006

Pat Noyes & Associates
1566 County Road 83
Boulder, CO 80302

10. Work Unit No. (TRAIS)

11. Contract or Grant No.


12. Sponsoring Agency Name and Address

Federal Highway Administration
United States Department of Transportation
1200 New Jersey Avenue, SE
Washington, DC 20590

13. Type of Report and Period Covered

September 2015 - May 2017

14. Sponsoring Agency Code


15. Supplementary Notes

Mr. Wayne Berman, Federal Highway Administration Government Task Manager

16. Abstract

This primer discusses the rationale for and key elements of successful transportation systems management and operations (TSMO) program planning. It is designed as a practical resource to help State departments of transportation, metropolitan planning organizations, and local or regional operations organizations to integrate and mainstream TSMO within their organizations. The primer describes why TSMO program planning is important and how it can benefit a transportation agency. It identifies the strategic, programmatic, and tactical elements needed to advance TSMO as a critical part of the agency's mission which describes ten guiding principles to advance TSMO program planning, and building on successful practices to date.

17. Key Words

transportation systems management and operations, TSMO, planning, reliability, program planning, multimodal network, resource allocation, business process, decision support system

18. Distribution Statement

No restrictions.

19. Security Classification (of this report)


20. Security Classification (of this page)


21. No of Pages


22. Price


Office of Operations