Office of Operations
21st Century Operations Using 21st Century Technologies

Developing and Sustaining a Transportation Systems Management & Operations Mission for Your Organization: A Primer For Program Planning

Chapter 9. Resources

Federal Highway Administration Resources

Organizational Issues

Creating a Foundation for 21st Century Operations https://ops.fhwa.dot.gov/program_areas/creating_foundation.htm

Creating an Effective Program to Advance Transportation System Management and Operations Primer https://ops.fhwa.dot.gov/Publications/fhwahop12003/background.htm

Organizing for Reliability Tools https://www.fhwa.dot.gov/goshrp2/Solutions/Reliability/L06_L01_L31_L34/Organizing_for_Reliability_Tools

Planning for Operations

Advancing Metropolitan Planning for Operations: An Objectives-Driven, Performance-Based Approach - A Guidebook https://ops.fhwa.dot.gov/publications/fhwahop10026/

Advancing Metropolitan Planning for Operations: The Building Blocks of a Model Transportation Plan https://ops.fhwa.dot.gov/publications/fhwahop10027/fhwahop10027.pdf

Planning for Operations https://ops.fhwa.dot.gov/plan4ops/

Regional Concept for Transportation Operations: The Blueprint for Action - A Primer https://ops.fhwa.dot.gov/plan4ops/focus_areas/trans_ops.htm

Statewide Opportunities for Integrating Operations, Safety and Multimodal Planning: A Reference Manual https://www.fhwa.dot.gov/planning/processes/statewide/practices/manual/

Transportation Planning for Operations: Quick Guide to Practitioner Resources https://ops.fhwa.dot.gov/publications/fhwahop13049/index.htm

American Association of State Highway Transportation Officials and Transportation Research Board Resources

General Transportation Systems Management and Operations and Reliability Resources

American Association of State Highway and Transportation Offices (AASHTO) Transportation Systems Management & Operations http://www.aashtotsmoguidance.org/

National Operations Center of Excellence (NOCoE) http://www.transportationops.org/

Advancing Regional Transportation Operations: A National Workshop Transportation Research Circular http://onlinepubs.trb.org/onlinepubs/circulars/ec150.pdf

A Framework for Improving Travel Time Reliability http://www.trb.org/Main/Blurbs/169243.aspx

Business Case Primer: Communicating the Value of Transportation Systems Management and Operations http://www.transportationops.org/business-cases/business-case-primer-communicating-value-transportation-systems-management-and

Glossary of Regional Transportation Systems Management and Operations Terms, Second Edition http://onlinepubs.trb.org/onlinepubs/circulars/ec166.pdf

Presentation Guide: Operations in the 21st Century DOT: Meeting Customer Expectations http://www.trb.org/Main/Blurbs/169179.aspx

Strategic Approaches at the Corridor and Network Level to Minimize Disruption from the Renewal Process http://www.trb.org/Main/Blurbs/168143.aspx

Organizational Issues, Institutional Capabilities and Business Processes

Alternative DOT Organizational Models for Delivering Service (NCHRP Project 20-24 (83)) http://onlinepubs.trb.org/onlinepubs/nchrp/docs/NCHRP20-24(83)_FR.pdf

Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management (NCHRP Report 693) http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_693.pdf

E-Tool for Business Processes to Improve Travel Time Reliability https://www.fhwa.dot.gov/goshrp2/Content/Documents/Factsheets/SHRP2_L34_Final_Report1401.pdf

Guide to Improving Capability for Systems Operations and Management http://onlinepubs.trb.org/onlinepubs/shrp2/SHRP2_S2-L06-RR-2.pdf

Guide to Integrating Business Processes to Improve Travel Time Reliability http://onlinepubs.trb.org/onlinepubs/shrp2/SHRP2_S2-L01-RR-2.pdf

Incorporating ITS into the Transportation Planning Process: An Integrating Planning Framework - Parts I and II
http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_w118part1.pdf (Part I)
http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_w118part2.pdf (Part II)

Institutional Architectures to Improve Systems Operations and Management http://onlinepubs.trb.org/onlinepubs/shrp2/SHRP2_S2-L06-RR-1.pdf

Managing Change in State Departments of Transportation, Scan 3 of 8: Innovations in Institutionalization of Operations http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_w39-3.pdf

Planning for Transportation System Management & Operations (NCHRP Project 20-07(345)) http://onlinepubs.trb.org/onlinepubs/nchrp/docs/NCHRP20-07(345)_FR.pdf

Strategic Transportation Systems Management & Operations program planning Lead States Initiative Development & Evaluation (NCHRP 20-07(365)) http://onlinepubs.trb.org/onlinepubs/nchrp/docs/NCHRP20-07(365)_FR.pdf

Transportation Operations Training Framework (NCHRP 20-77) http://www.catt.umd.edu/research/transportation-operations-framework

Sample Transportation Systems Management and Operations Program Plans and Related Documents

Statewide Plans and Programs

Colorado Department of Transportation (DOT) Transportation Systems Management and Operations (TSMO) Program (2016) https://www.codot.gov/programs/operations

Florida Transportation Systems Management and Operations Strategic Plan (2013) http://floridaits.com/01ITSGC/doc-TSMO/TSMO-Strategic-Plan-2013-v2.pdf

Iowa TSMO Plan and TSMO program plan (2016) http://www.iowadot.gov/TSMO/

Minnesota DOT Highways Systems Operations Plan 2012-2015 (2012) http://www.dot.state.mn.us/maintenance/hsop/pdf/report.pdf

Washington State DOT Statewide Intelligent Systems Plan (2009) http://www.wsdot.wa.gov/partners/prtpo/docs/materials/ITSPlan32409.pdf

Regional Plans

Delaware Valley Regional Planning Commission, TSMO Program and Transportation Operations Master Plan http://www.dvrpc.org/Transportation/TSMO/

Denver Regional Council of Governments, Regional Concept of Transportation Operations (2012) https://drcog.org/sites/drcog/files/resources/Regional%20Concept%20of%20Tranp%20Operations%2008-15-12_0.pdf

North Central Texas Intelligent Transportation System (ITS) Strategic Deployment Plan (2016) http://www.nctcog.org/trans/its/RegITSArch/documents/ITSSDPFINALReportwithAppendix.pdf

Portland Metro Regional Transportation System Management and Operations 2010-2020 (2010) http://www.oregonmetro.gov/sites/default/files/062010_regional_transportation_system_management_operations_plan_executive_summary.pdf

Southeastern Wisconsin Regional Planning Commission 2012-2016 (2012) http://www.sewrpc.org/SEWRPCFiles/Publications/mr/mr-202-reg-transportation-operations-plan-for-se-wisc.pdf

Office of Operations