Peer Exchange Workshop on the "Perfect World of Measuring Congestion"
Workshop Summary Report

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Contact Information: OperationsFeedback@dot.gov

Washington, D.C.
December 17-18, 2013

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
www.ops.fhwa.dot.gov

FHWA-HOP-14-009

February 2014

TABLE OF CONTENTS

• WORKSHOP OVERVIEW AND OBJECTIVES
• PERFECT WORLD FOR MEASURING CONGESTION
• IMPLEMENTATION HURDLES AND NEEDS
  • Data Needs
  • External Factors
  • Data Analysis Tools
• STEPPING STONES TO IDEAL STATE
  • 1. Decision-making Context
  • 2. Measure Definition and Calculation
  • 3. Customer Engagement
  • 4. Data Needs
  • 5. Analysis Tools and Methods
  • 6. Facility Coverage
  • 7. Traveler Choices
• PROJECT SUGGESTIONS
• CONCLUSIONS AND NEXT STEPS
• APPENDIX A: WORKSHOP AGENDA
• APPENDIX B: WORKSHOP PARTICIPANTS
• APPENDIX C: WHITE PAPERS