Emergency Transportation Operations

Federal Highway Administration Focus States Initiative: Traffic Incident Management Performance Measures Final Report

Technical Report Documentation Page

1. Report No.

FHWA-HOP-10-010

2. Government Accession No.

3. Recipient's Catalog No.

4. Title and Subtitle

Federal Highway Administration Focus States Initiative: Traffic Incident Management Performance Measures Final Report

5. Report Date

December 2009

6. Performing Organization Code

7. Author(s)

Nicholas D. Owens (SAIC), April H. Armstrong (SAIC), Carol Mitchell (SAIC) , and Rebecca Brewster, (ATRI)

8. Performing Organization Report No.

9. Performing Organization Name and Address

Science Applications International Corporation (SAIC)
1710 SAIC Drive, M/S T1-12-3
McLean, VA 22102

10. Work Unit No. (TRAIS)

11. Contract or Grant No.

DTFH61-06-D-00005

12. Sponsoring Agency Name and Address

United States Department of Transportation
Federal Highway Administration
1200 New Jersey Avenue
Washington, DC 20590

13. Type of Report and Period Covered

Final Report

14. Sponsoring Agency Code

HOTO-1

15. Supplementary Notes

Mr. David Helman (COTM)
Mr. Barry Zimmerman (COTR)

16. Abstract

The Traffic Incident Management Performance Measures Focus States Initiative (TIM PM FSI) involves 11 States that have defined three traffic incident performance measures (PM) and conducted field tests of two of these measures. The following measures were defined in December 2005 and field tested for 18 months:

  1. Reduce "roadway clearance" time (defined as the time between awareness of an incident and restoration of lanes to full operational status)
  2. Reduce "incident clearance" time (defined as the time between awareness of an incident and removal of all evidence of the incident, including debris or remaining assets, from shoulders).

A third measure was defined at the final project work shop in October 2007 but has not yet been field tested:

  1. Reduce the number of secondary incidents - specifically unplanned incidents for which a response or intervention is taken, where a collision occurs either a) within the incident scene or b) within the queue (which could include opposite direction) resulting from the original incident.

The FSI represents the first effort by multiple States to measure TIM performance using common performance metrics. The results of the FSI demonstrated that TIM performance measurement is institutionally and technically viable. The participating States also demonstrated that integrating and coordinating TIM operations between multiple agencies can be done seamlessly.

The final products of the FSI are an outreach plan and outreach products that can be used by States to promote TIM PM and integrated TIM programs.

17. Key Words

Traffic Incident Management, Performance Measurement, Integrated Traffic Incident Management Programs, Secondary Incidents

18. Distribution Statement

No restrictions.

19. Security Classification (of this report)

Unclassified

20. Security Classification (of this page)

Unclassified

21. No of Pages

29

22. Price

N/A

Form DOT F 1700.7 (8-72) Reproduction of Completed page authorized.

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