Arterial Management Program

Improving Traffic Signal Management and Operations: A Basic Service Model

Acknowledgments

This work reports on interviews conducted with experts who spoke from experience managing large and successful agencies. In order to provide the most candid responses, we have agreed not to identify them in this report, but we appreciate their wisdom and candor, and their willingness to discuss their day-to-day reality with the researchers.

The work also benefited from the expert review of FHWA subject-matter experts, including Paul Olson and Ed Fok (in addition to Eddie Curtis). The researchers appreciate their integrity in advocating for and tirelessly promoting good traffic signal management within agencies.

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