Office of Operations
21st Century Operations Using 21st Century Technologies

Appendix A. References

511 Deployment Coalition, Deployment Assistance Report #2, Transfer of 511 Calls to 911, March 2002.

Agua Caliente, Band of Cahuilla Indians, “ACBCI Staff Visit the Palm Springs Emergency Operations Center,” November 16, 2009, accessed 2010.

American Civil Liberties Union, “What's Wrong with Fusion Centers,” December 5 2007, accessed 2010.

Christin, Paul, and Stampfli, David, Establishing Data Fusion Center Baseline Technology Capabilities, 2009, accessed 2010.

Congressional Research Service Report for Congress, John Rollins, Fusion Centers: Issues and Options for Congress, January 18, 2008, accessed 2010.

Consensus Systems Technologies, New Mexico Statewide ITS Architecture Sausage Diagram, accessed 2010.

Dallas County Office of Security and Emergency Management, “Emergency Operations Center Status,” accessed 2010.

Federal Emergency Management Agency and Emergency Management Institute, National Incident Management System, 2008.

Government Accountability Office, Homeland Security: Federal Efforts are Helping to Address Some Challenges Faced by State and Local Fusion Centers, April 2007.

Government Accountability Office, Report to Congressional Committees: Homeland Security, Federal Efforts Are Helping to Alleviate Some Challenges Encountered by State and Local Information Fusion Centers, October 2007.

Government Accountability Office, Testimony Before the Ad Hoc Subcommittee on State, Local, and Private Sector Preparedness and Integration, Committee on Homeland Security and Government Affairs, U.S. Senate, April 17, 2008.

Harris, Blake, “Fusion Centers May Strengthen Emergency Management,” Government Technology, May 30, 2008, accessed 2010.

Institute for Intergovernmental Research Web site. Regional Information Sharing Systems (RISS), accessed 2010.

Institute of Transportation Studies at the University of California at Berkeley and Caltrans, Sreedevi, Indu, Services and Technologies: Transportation Management Centers, accessed 2010.

International Association of Fire Chiefs, National Hazardous Materials Fusion Center, accessed 2010.

Kaplan, Eben, Fusion Centers, Council on Foreign Relations, February 22, 2007, accessed 2010.

Kimley-Horn & Associates, Bay Area Freeway Concept of Operations: Key Institutional and Technical Issues, September 2001.

National Cooperative Highway Research Program (NCHRP), Report 520: Sharing Information between Public Safety and Transportation Agencies for Traffic Incident Management, 2004.

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Price, R.G., “Territories, Possessions, and Influenced Areas of the United States of America,” accessed 2010.

Texas Department of Transportation, Texas Transportation Institute and The Texas A&M University System, Houston TranStar Annual Report 2003, accessed 2010.

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U.S. Department of Homeland Security, Fact Sheet: Homeland Security Information Network, May 28, 2004, accessed 2010.

U.S. Department of Homeland Security, Information Sharing Strategy, April 2008.

U.S. Department of Homeland Security, National Incident Management System, March 1, 2004, p. 129.

U.S. Department of Homeland Security, National Response Framework, January 2008.

U.S. Department of Homeland Security and U.S. Department of Justice, Baseline Capabilities for State and Major Urban Area Fusion Centers – A Supplement to the Fusion Center Guidelines, September 2008, accessed 2010.

U.S. Department of Justice, 28 CFR Part 23, Criminal Intelligence Systems Operating Policies, 1998.

U.S. Department of Justice, Fusion Center Guidelines: Developing and Sharing Information and Intelligence in a New Era, January 2008.

U.S. Department of Transportation, Booz Allen Hamilton Inc. and Kimley-Horn and Associates, Inc., Transportation Management Center Business Planning and Plans Handbook, December 2005, accessed 2010.

U.S. Department of Transportation, Computer-Aided Dispatch - Traffic Management Center Field Operational Test: State of Utah Final Report, ITS Program Assessment Support Contract, July 2006.

U.S. Department of Transportation, Computer-Aided Dispatch - Traffic Management Center Field Operational Test: Washington State Final Report, May 2006.

U.S. Department of Transportation, Getting More by Working Together: Opportunities for Linking Planning and Operations, November 2004, accessed 2010.

U.S. Department of Transportation, Haas, Robert, et al., iFlorida Model Deployment Final Evaluation Report, January 2009, accessed 2010.

U.S. Department of Transportation, ITS Deployment Statistics, 2004.

U.S. Department of Transportation, Metropolitan Transportation Management Center, A Case Study: Boston Central Artery/Tunnel Integrated Project Control System, October 1999, accessed 2010.

U.S. Department of Transportation, Metropolitan Transportation Management Center, A Cross-Cutting Study: Improving Transportation, Network Efficiency, October 1999, accessed 2010.

U.S. Department of Transportation, Recovery and Mitigation for Transportation Management Centers, February 2007.

U.S. Department of Transportation, Research and Innovative Technology Administration (RITA), Intelligent Transportation System: Deployment Statistics, accessed 2010.

U.S. Department of Transportation, Seymour, Edward J., Handbook for Developing a TMC Operations Manual, November 2005.

U.S. Department of Transportation, Simplified Guide to the Incident Command System for Transportation Professionals, February 2006, accessed 2010.

U.S. Department of Transportation, Smith, Brian, Configuration Management for Transportation Management Systems, September 2003, accessed 2010.


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June 2010
Publication #FHWA-HOP-09-003