INFORMATION SHARING FOR TRAFFIC INCIDENT MANAGEMENT
Identification of Relevant Stakeholders
Incidents occur on different scales and have varying impacts depending on time of day, location, and other factors. As such, the agencies involved and the impacts to the public vary. For example, a vehicle crash in an urban location can quickly cause congestion, impeding the ability of responders to reach the scene. In a rural location, a vehicle crash may not cause the same congestion, but will have issues surrounding site access. Information dissemination must, therefore, be adjusted accordingly, both in terms of which response agencies are notified and what type of information is provided to the public. A few elements to consider when identifying stakeholders include:
- Time of day
- Location
- Degree/seriousness of incident (property damage/injury/fatality)
- Scene safety (fire, hazardous materials)
- Impact to roadway facility (damage, environmental concerns, spill)
- Agency responsibilities (jurisdictional issues)
- Response protocols
These issues are best addressed in TIM team or other planning meetings so that when needed, resources and personnel can be effectively engaged.