Office of Operations
21st Century Operations Using 21st Century Technologies

1.3 Best Practices

Best practices were identified from the southern California wildfires of 2003, the 9/11 terrorist attacks, the 2003 blackouts, hurricanes, and other incidents.

Some common principles were identified during the literature search including:
  • Distributing maps and route-evacuation information
  • Informing the community of the dangers before an incident
  • Practicing cooperation between entities
  • Practicing coordination between entities
  • Practicing training and drills
  • Preparing evacuation plans
  • Using an incident command system
  • Using incident planning
  • Using intelligent transportation system (ITS) to monitor the situation
  • Using various means to communicate.

February 7, 2006
Publication #FHWA–HOP-08-015