Best Practice

BEST PRACTICE:

G2−3: Hoosier Helper

DESCRIPTION:

Hoosier Helper is a program consisting of incident response vehicles to assist stranded motorists and remove disabled vehicles. These services can be especially helpful in work zones, since capacity is often restricted and disabled vehicles even on the shoulder can further reduce capacity. Hoosier Helpers are able to advise motorists of crash−related congestion by sending messages to highway advisory radio, variable message signs, and pagers from the scene of the crash.

REASON(S) FOR ADOPTING:

The primary reason for adopting the Hoosier Helper program was to quickly remove disabled vehicles from the freeway and reduce congestion.

PRIMARY BENEFIT(S):

The biggest benefit is to restore capacity.

MOST APPLICABLE LOCATION(S)/PROJECT(S):

The Hoosier Helper program is most applicable on high−volume freeways in both urban and rural environments and can be used in congested work zones.

STATE(S) WHERE USED:

Indiana

SOURCE/CONTACT(S):

Mike Bowman, Manager, Traffic Support Section, Indiana DOT
Phone: (317) 899−8625
E−mail: mbowman@indot.in.gov