Best Practice

BEST PRACTICE:

H3−9: Highway Condition Reporting System

DESCRIPTION:

The Highway Condition Reporting System (HCRS) allows the construction and maintenance offices throughout the State to input information relative to roadway closures or restrictions whether they are from highway work, weather, or roadway incidents/accidents. This information may be retrieved either through the Internet or by phone. Requests to activate the variable message signs are also included as a part of this system. The system went online in January 1998 and usage has grown to over one million web page hits per day. Arizona also has AZ511.org which is used extensively and linked to HCRS.

REASON(S) FOR ADOPTING:

The previous system used by Arizona Department of Transportation was not usable by the general public. This system was designed to make work zone activities and road closure information more easily available to everyone.

PRIMARY BENEFIT(S):

The system provides high quality, real−time information to motorists and highway officials in an easily accessible manner.

MOST APPLICABLE LOCATION(S)/PROJECT(S):

Type of facility: All State highways.
Location: Statewide.
Volume/Speed: All volumes/speeds.
Type of work: Any activity affecting traffic.

STATE(S) WHERE USED:

Arizona

SOURCE/CONTACT(S):

Darrell Bingham, TTG ITS Manager, Arizona DOT
Phone: (602) 712−6439
E−mail: DBingham@azdot.gov