2010 Traffic Incident Management Handbook Update
2010 Traffic Incident Management Handbook Update
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Contact Information: Paul Jodoin at Paul.Jodoin@dot.gov
January 2010
U.S. Department of Transportation
Federal Highway Administration
Office of Transportation Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
FHWA-HOP-10-013
Table of Contents
Notice and Quality Assurance Statement
Technical Report Documentation Page
1. Introduction to Traffic Incident Management
1.3 Traffic Incident Management: A Timeline for Progress
1.3.1 National Incident Management Coalition
1.3.2 National Highway Institute Training
1.3.3 National Conference on Traffic Incident Management
1.3.4 National Traffic Incident Management Coalition
1.3.5 Traffic Incident Management Self-Assessment
1.3.6 Traffic Incident Management Performance Measures Focus States Initiative
2. TIM Strategic Program Elements
2.2.1 Evolution through NIMS
2.2.2 State Strategic Highway Safety Plans
2.2.3 NTIMC TIM Program Guidance
2.2.4 Starting Small2.3 Multi-Agency TIM Teams/Task Forces
2.4 TIM Performance Measurement
2.4.1 TIM PM FSI – Measures to Track
2.4.2 TIM Performance Measures Focus States Initiative - Results of State Action Plans
3. TIM Tactical Program Elements
3.2 Response and Clearance Policies and Procedures
3.2.1 Responder Roles and Responsibilities
3.2.2 Incident Command System/Unified Command
3.2.3 Resource Typing and Identification
3.2.4 Fatal Incidents
3.2.5 Safe, Quick Clearance Laws and Policies
3.2.6 Full Function Service Patrols for Incident Response3.3 Responder and Motorist Safety
3.3.1 Move Over Laws
3.3.2 Protective Apparel
3.3.3 Traffic Management / Vehicle Placement / Emergency Lighting
4. TIM Program Support – Communications and Information Exchange
4.3 Support to TIM Communications and Information Exchange
4.3.1 Operational Support
4.3.2 Technical Support
4.3.3 Institutional Support for Communications and Information Exchange4.4 Challenges and Solutions to Real-Time Communications and Information Exchange
4.5 Supporting Policy and Guidance
4.5.1 National Policy
4.5.2 National Association Support and Policy
4.5.3 State and Local Policies
List of Figures
Figure 1. The Four "Es" of Highway Safety
Figure 2. High-Level Process Overview of Focus States Initiative for TIM Performance Measures
Figure 3. Incident Command Structure
Figure 4. Unified Command Organization Structure
Figure 5. Georgia DOT HEROS Unit
Figure 6. ANSI/ISEA Standard 107-Compliant Vests
Figure 7. MUTCD Traffic Incident Management Area
Figure 8. Safe Positioning Diagram
Figure 9. MUTCD-Compliant TIMA
Figure 10. Information Flows in Emergency Response
List of Tables
Table 1. NTIMC NUG Strategies
Table 2. Traffic Incident Management Self-Assessment Sample Questions
Table 3. TIM Stakeholders Roles and Descriptions
Table 4. TIM-NIMS Crosswalk
Table 5. TIM Program Key Elements
Table 6. Summary of State Best Practices
Table 7. Evolution of Statewide TIM Plan in Tennessee
Table 8. NTIMC Membership by TIM Stakeholder Group
Table 9. Candidate Program-Level TIM Objectives and Performance Measures
Table 10. TIM PM FSI Program-Level Performance Measures
Table 11. TIM PM FSI Implementation Summary
Table 12. TIM Stakeholder Roles and Descriptions
Table 13. TIM Stakeholder Organizations Promoting SQC Nationwide
