Traffic Incident Management
Various traffic incident management scenes - heavy traffic after accident, traffic planning, police car blocking road, overturned car on bridge, detour, rescue workers.
Office of Operations 21st Century Operations using 21st Century Technologies

Multi-Agency Programmatic Structure for TIM

Strategic Plan

A key piece of a formal TIM program is the development of a TIM strategic plan listing specific agreed upon program goals and objectives.  An important element in ensuring that the strategic plans are successful is having those responsible for implementing the plans directly involved in their development. While high-level commitment is critical, action plans must make sense to those in the field or the plans will not be implemented as intended. Involving both high-level and field-level stakeholders from the beginning ensures realistic plans with buy-in at all levels. Strategic Plans should be reviewed and revised regularly on a 3 to 5 year cycle.

Work Plan

Supporting the strategic plan are multi-year program plans (annual or biannual) describing specific programmatic activities and projects, resource requirements, and identifying funding sources. Work plans from the basis for obtaining budget and personnel needs for each of the participating agencies.

Regional Traffic Incident Management Programs: An Implementation Guide

Most successful traffic incident management programs are the result of the hard work of dedicated champions in one or more agencies. When these champions leave or change job assignments, programs often suffer when their successors have different priorities or lack the dedication of the champion. While traffic incident management involves many agencies, it is a core function of none of them. State and local agencies have executives and legislative bodies at different levels of government that provide direction for and funding of programs. The coordination of the activities of disparate agencies toward a common end requires institutional cohesion that can be provided through a formalized program involving multi-agency, regional strategic planning to achieve program goals. This document describes a program formation process to provide institutional cohesion to help assure the continuity and success of traffic incident management programs.