Office of Operations
21st Century Operations Using 21st Century Technologies

4.0 Elements of a Regional Concept for Transportation Operations

The four important elements of a Regional Concept for Transportation Operations are: 1) the desired operations objective; 2) the set of physical improvements, 3) the relationships and procedures, and 4) the resource arrangements needed to achieve the objective.

Figure 1. The template for a Regional Concept for Transportation Operations for one or more specific activities or services.
Regional Concept for Transportation Operations (for one or more specific activities or services)

Operations Objective: The desired operations outcome for one or more activities or services established through regional transportation operations collaboration and consistent with to regional goals expressed in regional planning documents.

Physical Improvements: The set of equipment, technology, facilities, people, and/or systems needed to achieve the operations objective.

Relationships and Procedures: The working agreements, institutional arrangements, memorandums of understanding (MOUs), and procedures needed to achieve the operations objective.

Resource Arrangements: The funding and other resource requirements (staff, equipment) and how those resources are to be obtained and applied to achieve the operations objective.

Operations Objective

The objective is derived from the collaborative activity and sets the direction for its future. The operations objective defines the desired state of operations at the end of a set timeframe that is mutually agreed upon by all the participants. It is also what the stakeholders believe they can realistically achieve within that timeframe through a combination of physical improvements, relationships and procedures, and resource arrangements. The objective must support and help to actualize the overall regional vision and goals, if they exist, established through the regional transportation planning process.

The breadth of the operations objective depends on the functional scope of the collaborative activity. For example, the operations objective for an RCTO about road weather management may have the following operations objective: reduce speed limits with Variable Speed Limit signs during hazardous weather conditions on at least 75 percent of all major roads in the region. In cases where the collaborative activity driving the RCTO has a broader focus on operations, the objective will typically address numerous operational issues rather then a single service area. An operations objective of this nature may be to develop a regional traffic management center that coordinates the flow of traffic information between agencies and with the public during special events, hazardous weather, construction, and emergencies. As the nature of the sustained collaborative activity between stakeholders evolves, so should the objective stated in the RCTO.

Physical Improvements

The physical improvements defined in an RCTO describe the facilities, equipment, systems, staff, and services needed to be put in place to achieve the operations objective. Additionally, an RCTO shows what investments are needed for these improvements and how they fit together to deliver better customer service and system performance. To be accomplished in a three- to five-year time period, some or all of these improvements may be programmed locally in existing capital improvement programs or regionally in the Transportation Improvement Program (TIP) prepared through the regional transportation planning process.

Some of the critical physical improvements of an RCTO may include the following:

  • Communications technology and equipment that connect police, fire, emergency medical, transit, maintenance, and traffic.
  • Roadside technologies for collecting data and disseminating information to travelers along evacuation routes.
  • Vehicles and equipment needed to respond to traffic incidents and emergencies on designated arterials and freeways.
  • Hardware and software to monitor and manage traffic at a regional level.

Relationships and Procedures

The relationships and procedures of an RCTO define how the stakeholders participating in the collaborative activity will work together to achieve the operations objective. This includes multi-agency and multi-jurisdictional working agreements, institutional arrangements, memorandums of understanding (MOUs), and interoperability standards. Given the expectations of decisionmakers and the public for regional operations activity in the future, the challenge is to build and sustain the relationships that will be needed to meet these demands beyond just the operations objective at hand. Much of what it will take to achieve the operations objective of an RCTO depends on relationship building and information sharing.

The relationships and procedures in an RCTO should reflect the fact that although agencies and jurisdictions retain control of their operations, they may have responsibilities for operating and managing their systems and services in ways that provide for a more collective regional benefit. Areas where regional relationships and procedures are paramount include traffic incident management, traveler information services, road construction management, and emergency response.

Some of the critical relational or procedural aspects of an RCTO may include the following:

  • Establishing the potential benefits through a commissioned study, modeling, or other cost/benefit analyses.
  • Developing regional technical standards and protocols for data sharing, interfacing, and interoperability.
  • Identifying a sequence for deployment, prioritizing areas or agencies for improvement.
  • Developing agreements for procurement, ownership, or control.
  • Developing agreements for ongoing management and operations to achieve expected benefits.
  • Defining an approach to measure performance and track success.

The relationships and procedures may address:

  • How will stakeholders achieve coordination, integration and/or interoperability for optimum performance?
  • How is information obtained, managed, and shared?
  • How do agencies and systems work together in specific situations?
  • How can the RCTO leverage the regional ITS architecture, if one exists?

Resource Arrangements

The resource arrangements identify the resources needed in order to actualize and sustain the operations objective. Resources may include investments in time, money, staff, and equipment for better operations and system performance. Some of these investments involve budget allocations; others are commitments of staffing, equipment, or facilities to support regionally significant activities. The resources may be made available for accomplishing a regional objective by participating agencies that will understand and realize benefits. Funding may also be pursued from local, State, and Federal sources.

Examples of resource arrangements are:

  • Jurisdictions or agencies budgeting resources for a project that is under their control, yet also a key aspect of a joint regional initiative.
  • Contributing funds and staff time to sustain regional collaboration and coordination activities.
  • Exchanging or sharing staff or equipment during emergencies or as a result of budget limitations.
  • Applying for state funds through the metropolitan planning process.

Resource arrangements may address:

  • How can resources be allocated to allow computer systems to expand over time?
  • What resources are needed to sustain and meet performance expectations?
  • How can resource and investment decisions help to achieve a regional objective for operations?
  • What staff will be needed to adequately operate and control joint systems?
  • How will we prepare the system to adapt to external events that affect system performance such as security threats, natural disasters, or special events?

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