1. Report No.
FHWA-HOP-21-022 |
2. Government Accession No.
|
3. Recipient's Catalog No.
|
4. Title and Subtitle
2020 Traffic Incident Management Capability Maturity Self-Assessment National Analysis Report |
5. Report Date
September 2021 |
6. Performing Organization Code |
7. Author(s)
Rebecca Brewster, Lauren Delich |
8. Performing Organization Report No. |
9. Performing Organization Name and Address
Leidos
1750 Presidents Street
Reston, VA 20190
American Transportation Research Institute
2110 Powers Ferry Road, Suite 470
Atlanta, GA 30339 |
10. Work Unit No. (TRAIS) |
11. Contract or Grant No.
DTFH6116D00053 |
12. Sponsoring Agency Name and Address
United States Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
|
13. Type of Report and Period Covered
Analysis report, 2020 |
14. Sponsoring Agency Code
HOP |
15. Supplementary Notes
Paul Jodoin, Traffic Incident Management Program Manager, served as the TOCOR for this task. |
16. Abstract
This report presents a summary of the 2020 Traffic Incident Management Capability Maturity Self-Assessments (TIM CM SA) completed by transportation personnel from 99 locations across the country between September and December, 2020. Forty-one scored questions in the TIM CM SA are grouped into three sections: Strategic, Tactical, and Support. The TIM CM SA underwent a major revision in 2020 to reduce the number of questions from 55 to 41. Additionally, the scores were recalibrated to use the 2015 TIM CM SA as the new baseline against which progress will be measured here and in the future. The 2020 overall TIM CM SA score was 70 percent (out of a possible 100 percent), representing a 9.3 percent increase over the new baseline. |
17. Key Words
traffic incident management, TIM, capability maturity, strategic, tactical, support, self-assessment |
18. Distribution Statement
No restrictions. |
19. Security Classification (of this report)
Unclassified |
20. Security Classification (of this page)
Unclassified |
21. No of Pages
36 |
22. Price
N/A |
