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Organizing for TSMO
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| 1. Report No. FHWA-HOP-19-074 |
2. Government Accession No. | 3. Recipient's Catalog No. | |
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| 4. Title and Subtitle Organizing for TSMO - Case Study 12: Border Crossings |
5. Report Date July 19, 2019 |
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| 6. Performing Organization Code: | |||
| 7. Author(s) Olivia R. Brey, Charles R. Lattimer |
8. Performing Organization Report No. | ||
| 9. Performing Organization Name and Address
Atkins North America, Inc. |
10. Work Unit No. | ||
| 11. Contract or Grant No. DTFH6116D00048/0001 |
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| 12. Sponsoring Agency Name and Address
United States Department of Transportation |
13. Type of Report and Period Covered | ||
| 14. Sponsoring Agency Code HOP |
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| 15. Supplementary Notes Joseph Gregory (FHWA - HOTM) |
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| 16. Abstract Given the varying stages of TSMO adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for reliability. This case study focuses on how applying TSMO to border crossing operations can improve operations and help reduce challenges faced by agencies. Two agencies with mature border crossing and TSMO programs were interviewed: Whatcom Council of Governments (WCOG) and Niagara International Transportation Technology Coalition (NITTEC). Each agency provided information on how they managed border crossing challenges, their lessons learned, and the next steps to continually improve these efforts. |
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| 17. Key Words Capability Maturity Model, Transportation Systems Management and Operations, reliability, border crossing |
18. Distribution Statement No restrictions. This document is available to the public through the National Technical Information Service, Springfield, VA 22161. http://www.ntis.gov |
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| 19. Security Classification (of this report) Unclassified |
20. Security Classification (of this page) Unclassified |
21. No of Pages 32 |
22. Price |
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United States Department of Transportation - Federal Highway Administration |
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