Office of Operations
21st Century Operations Using 21st Century Technologies

Organizing for TSMO
Case Study 4: Culture - Changing the Culture Towards TSMO in State Departments of Transportation

List of Abbreviations and Acronyms

AASHTO American Association of State Highway and Transportation Officials
CDOT Colorado Department of Transportation
CMM Capability Maturity Model
D4 District 4
FDOT Florida Department of Transportation
FHWA Federal Highway Administration
IowaDOT Iowa Department of Transportation
ITS Intelligent Transportation Systems
MDOT Michigan Department of Transportation
MPO Metropolitan Planning Organization
SHRP2 Strategic Highway Research Program 2
TRB Transportation Research Board
TSMO Transportation Systems Management and Operations
WSDOT Washington State Department of Transportation
Office of Operations