Organizing for TSMO
Case Study 1: Business Processes – Optimizing Existing Planning and Implementation Processes with TSMO

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U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

FHWA-HOP-19-063

July 2019

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Table of Contents

[ Notice and Quality Assurance Statement ] | [ Technical Report Documentation Page ] | [ List of Abbreviations and Acronyms ]

• Executive Summary
• Chapter 1 - Introduction
  • Purpose of Case Studies
  • Identified Topics of Importance
  • Interviews
  • Description of Business Processes
• Chapter 2 - Best Practice Examples
  • North Central Texas Council of Governments (NCTCOG)
  • Maricopa Association of Governments (MAG)
  • Florida Department of Transportation, District 5 (FDOT D5)
  • Iowa Department of Transportation (IowaDOT)
• Chapter 3 - Summary
• References

List of Figures

• Figure 1. Chart. Four Levels of Maturity
• Figure 2. Chart. Selection Criteria
• Figure 3. Image. FDOT District 5
• Figure 4. Chart. Excerpt from Task Action Matrix
• Figure 5. Chart. Levels for TSMO Strategy Consideration
• Figure 6. Diagram. TSMO Long Range Planning Diagram

List of Tables

• Table 1. MAG TSMO Investment Priorities
• Table 2. Interview Participants and Agencies